Jim Gilmore - State Farm Insurance Agent

Daniel F 

on BBB

a year ago

Claim number ***********Multiple on going problems with state farm since my claim 4/28/23. No call from the adjuster assigned to me by Thurs. I called my local agent and within 30 min of the phone call I was assigned someone else. Reimbursement for the contents of my home has been a nightmare. I submitted the receipts and waited for the check. Nothing, called again and they said they show no receipts being submitted. 2nd time, I submit all my receipts on Aug 6, Aug 9 Luis told me what my reimbursement was for his portion. Au... read more

Justin W 

on BBB

a year ago

Roof denied again wind damage and hail damage to my roof you can literally see where hail has gone thru my roof but yet declined my claim because of popping nails. Literally been up there with roofers who have been in the business for 40+ years and state yea you should have no problem getting this claimed. But always some bs with State Farm. Both my neighbors got their roofs claimed. Time to change insurance companies so tired of this bs. Get your crap together State Farm y’all suck. Changing insurance next month screw them.... read more

Chelsea C 

on BBB

a year ago

I can't give them a 5 star first off I got a letter saying they were going to cancel my auto insurance after signing up with state farm because devon didn't add me to my policey and now I'm dealing with my first home insurance claim where a tree destroyed my garage devon didn't even come look at my property and are put them at the cost to be rebuild or the clean up so now im.dealing with a nightmare and they are picking and choosing what they will cover even with personal property. I can't even rebuild due to this agent not ... read more

Camil K 

on BBB

a year ago

I’ve had some really bad insurance companies before but this one takes the cake for the worst!!! We were with them quite a while with no problems at all until I was told I had to file a claim to get my kitchen fixed because we had mold and it was making both me and my husband sick. The mold was so bad that it killed our pet (cat) who was 14 years old. I will never forgive my former agent for what he did for as long as I live. It started out with our kitchen flooding due to an improperly installed garbage disposal by the buil... read more

Jo W 

on BBB

a year ago

State farm in Minneapolis when Daniel C****** was in charge was a great company. Don't let Selena Martinez and group fool you. They hang up on you, they are impolite they won't listen to their adjusters and the advice the adjusters give their customers. They are not " agood neighbor" 

Bintou S 

on BBB

a year ago

This company does not put the wellbeing of their clients first at all. I have all of the possible discounts in place right now (safe driver, good student, etc..) and still my insurance bill is about the same amount of money as my car note. Terrible especially for young people and students, as you end up spending hours on the phone with them every time your bill is due trying to get an explanation for additional charges. This is the third time in the past 7 months that they have increased my rates with little to no reasonable... read more

George J 

on BBB

a year ago

State Farm is one big joke. I have been member for 4 yrs now. I was told by my agent they will be canceling my roadside insurance due to I have been using it for the last 4 yrs. Only onetime per yr. I pay for the service and can not use it. What's wrong with these insurance companies they want you to pay for the insurance however, you can't use it right. I called one month to make a payment and I was told by one of the agent or representatives that I didn't need to make a payment. So OK the following month I was in the hospi... read more

Rebecca O 

on BBB

a year ago

I filed a claim with state farm for storm damage to my roof in June. They sent out an adjuster and then a week or so later they sent out a second adjuster. They never told us they were sending out a second adjuster and have refused to tell us why they needed to send out a second adjuster. I have requested a copy of the adjuster's findings and why they had to send out a second one. I have emailed and called on multiple occasions. My phone calls have never been returned and the response to my emails only stated the claim was p... read more

Alan V 

on BBB

a year ago

The State Farm office and people are great In feb I had a basement flood it is now almost September and still not finished communication between the adjuster and contractor was poor it took weeks for the adjuster to come out it took weeks for the adjuster to get the est to the contractor my water heater has been out due to water damage for the last 4 weeks and they still haven’t sent there evaluater out I’m still out of hot water personally I’m looking for a different ins co