Jim Gilmore - State Farm Insurance Agent

Cedric A 

on BBB

a year ago

After 10 months it seems I’m still fighting with State Farm to get repairs done. I asked what is the Problem what did I do wrong. Never given an answer. While Speaking with Tara G****** she began to constantly raise her voice to talk over me. This has been the problem no one will listen. I was told I called an asked about deminished value of my vehicle which is ridiculous. I wish I could show you pictures of what their preferred shop did to my vehicle. I still pay my premium, Because even though certain employees should lear... read more

Nick B 

on BBB

a year ago

State Farm has not been a good neighbor! And we haven't even had a claim- in fact our policy is only 6 weeks old. Our agent misrepresented multiple facts to get us to move our 7 cars, 2 trailers, and homeowners policies over. Gave us great rates. Easy peasy to add the collectors cars too. Never mind that old pesky thing like Underwriting, the agent assured us we were good to go. So we took them at their word, and canceled 4 other policies. THEN THE TRUTH COMES OUT that that agent mislead us, and submitted our policies to the... read more

Tiep Tri D 

on BBB

a year ago

I've been with State Farm for a while and recently encountered some perplexing issues. Firstly, my monthly rate inexplicably increased by $20. This change was made without any prior notice or explanation, which left me quite baffled. Furthermore, I've noticed that all three of my cars are frequently removed from the Drive Safe & Save policy. Again, this happens without any given explanation. It's frustrating to face these changes without understanding the reasons behind them. For a company of State Farm's reputation, clearer... read more

Kayla K 

on BBB

a year ago

This insurance has always been bad! I dropped them years ago but one of their insured totaled my brand new car and this dinky place won’t pay for my car! They are so **** cheap and I’m not taking about their prices! They are cheap as in they like to screw people over ! Over an over an over again! They only let me have a rental for one day!!! Please tell me how that was any help ??? It’s not . I am so tired of this company screwing me over ! I hope anything bad that can happen to a company happens to this one!! They deserve t... read more

cliff b 

on BBB

a year ago

Absolutely criminal. State Farm's customer hit our car when we were not even in it, totaling our car. We had just bought the car for 34k+ and they came back with an offer of 28k stating that it is non negotiable. They are claiming that the comps in the area show the car as worth 28k cash. I cannot come anywhere near the same make and model for 28k. They said this process is non negotiable, I tried to escalate and the claim specialist stated that there is no one above her. She also claimed that they will start charging us for... read more

Brad K 

on BBB

a year ago

Zero customer service, zero accountability glad I do not use them as my mandatory scam insurance coverage! Preferred method of contact phone call, not one... 7 days, no rental, to process a 3 hr claim! 20 years in automotive collision myself this company is at an all time low in my opinion. Do yourself a favor and just say no to state farm. 

Lori W 

on BBB

a year ago

We began a claim for our damaged roof in May. We were told there was only damage on one facing and that's all they would cover. Our contractor showed the adjuster that the majority of the roof is damaged and the shingles can not be matched. After many calls, not returned, and our contractor working with us and State Farm. It is now September and after having to call State Farm again, they have decided that the shingles can be matched and they will not cover anymore than what was originally quoted. 

Amado G 

on BBB

a year ago

I was a customer for about twenty years and everything was ok until the minute I put in a claim for an accident where I was not at fault, the first one I had in many years. The insurance price doubled, this is outrageous, I will never recommend them. 1 star but they deserve -20. 

Michael B 

on BBB

a year ago

The worst auto insurance out there filed a claim in March was told that and adjuster will not come out to take pictures of my vehicle underneath and all around call them I am unable to my physical injuries took them more and 2 months for them to say just take pictures of the four corners took the pictures of four corners told me a tow truck will come out and pick up my vehicle then I received the message saying my vehicle was picked up and brought to a body shop looked on my video camera my truck was never moved nobody came ... read more