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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Shena Colvin's profile image
Shena Colvin 
7 years ago

Appreciate your services. Only without power less than 24 hours. 

Brandon McKenzie's profile image
Brandon McKenzie 
7 years ago

You guys are top of the line, excellent. Thanks for your service, your dedication, your sacrifices, and your commitment to the city of Jacksonville. Y'all rock 🤘🏽 

Tish Smiddy's profile image
Tish Smiddy 
7 years ago

Where's my messing, you may not like it but it's true and I have recites . lol 

Doni WalkerJackson's profile image
Doni WalkerJackson 
7 years ago

Great job restoring power after Irma!!! You all were very prepared and we saw results fast 

Danielle Stedham's profile image
Danielle Stedham 
7 years ago
Jason Shannon's profile image
Jason Shannon 
7 years ago

After 36 hours in the dark, we have power again. Thank you for all of your hard work! 

Danielle Crawford's profile image
Danielle Crawford 
7 years ago

Thank you to every single JEA worker for working long hours to get this city back in power! My house hold is forever Grateful for y'all! 

Jordan Hudson's profile image
Jordan Hudson 
7 years ago

Been almost 48 hours still no power even tho everyone around me has power and they have taken my area off the map like wth i really appreciate yall but yall took us off and we still have no power 

Patricia Ann's profile image
Patricia Ann 
7 years ago

JEA not responsive and sharing information with customers as to what the issue is with their outage.....we understand winds caused power lines to come down but when you do not see JEA working in your area......Like a Ghost you wonder why you wait two days for power.... JEA after restoration you should survey the city of Jacksonville and get trees off your power lines to prevent some of this....... 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open on Monday at 7:30 a.m. 

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