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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Mary Jane Padgett Zipperer's profile image
Mary Jane Padgett Zipperer 
7 years ago

I think JEA is doing a great job and I appreciate all their hard work. For all you negative folks no I did not get power within a few hours. I got it today (Tuesday) at 5:00pm). Thanks again JEA and stay safe! 

Ethan Foster's profile image
Ethan Foster 
7 years ago

Nice lip service Sunday morning, try and fake it a little harder next time... 

Lee A Dodd's profile image
Lee A Dodd 
7 years ago
Ashleigh Stitt's profile image
Ashleigh Stitt 
7 years ago

Still without power on the northside...but keep kicking ass. See you soon! 

Tina Tyson's profile image
Tina Tyson 
7 years ago

Keep it up JEA I know you guys are moving as fast as you can 

Noi Kuran's profile image
Noi Kuran 
7 years ago
Michelle Webster-Cox's profile image
Michelle Webster-Cox 
7 years ago

We have been without power since Sunday and here it is Tuesday and when I call all I get is a recording to say please be patient 

Rahim Felder's profile image
Rahim Felder 
7 years ago
Sam Ranard's profile image
Sam Ranard 
7 years ago

I don't care if it takes an hour, a day, a week or a month to restore my power, but no one can give me even a rough estimate. I.e. Will it likely be ok by tomorrow morning or a week from tomorrow morning? Just any info and any response from JEA would be delightful. We have downed power lines and all. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is open now. It will close at 5:30 p.m.  

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