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40-18 Broadway # 18, Fair Lawn, NJ, 07410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Business response:
We are glad you had a pleasant experience with our service department! Thank you for the kind review.
Business response:
Tara, customer satisfaction is very important to us. This review concerns us and we would like to address it. Please expect a phone call from management.
At first this place was great but it slowly diminished to awful. Last year I brought my car here for my check engine light and even though I was looking at a $1400 bill, they refused to give me a loaner car because I was 24. Fine I could do without a car for a couple of day. But then 5 days later when I called to check on the status of my car they hadn't even begun to work on it! So I was stuck trying to borrow a car from my sisters or my brother to figure out how to get to work. Almost a week later I finally got my car back... read more
HUGE SCAMMERS. They probably looked at me and saw I'm an easy target considering I am a woman and I look very young. I Went there about a year ago to purchase a car. I called and made an appointment before driving 2 hours to NJ with my 2 month old baby and when I got there, it was excuses after excuses. Saying the car was in their other dealership and it would be coming in 20-30min.. the driver is stuck in traffic.. drivers getting gas, etc. I was there during the day and the...Continue Reading
My boyfriend and I went into the dealership after a deer struck and totaled his 2013 VW Passat. Our sales associate, Kacper, spent HOURS with us (even after they closed) to make sure we left the lot with a car. He and his team were patient, kind, and did everything they could to help us out. We drove off the lot that same afternoon in a 2015 VW Passat. Amazing service, professional staff and a one of a kind experience!
Jack Daniels Kia has a 3.9 star rating with 150 reviews.
Jack Daniels Kia is closed now. It will open at 9:00 a.m.
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