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Irwin Lincoln is a dealership that promises to be simple, straightforward, and sincere. Everyone here has one goal... "To make every sales and service experience effortless." Our commitment to your satisfaction is what makes us the place where customers prefer to do business. This is our promise to you... today and every day!
F, 4000 U.S. 9 S Lot, Freehold Township, NJ, 07728, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
HORRIBLE HORRIBLE HORRIBLE MY WIFE AND i WENT TO BUY A NEW MKS. We were told to ask for Jay Irwin. This guy didn't want to bother with us. He was not friendly. He didn't have any product knowledge about the car. I also asked about a used MKS. He pointed to a dirty one and said there. He didn't offer us a road test. All I can say is "STAY AWAY".
Business response:
I am sorry you had a bad experience but I did not offer you a test drive in the Certified Pre Owned MKS as your wife said she was NOT interested in the used car. It was pouring rain and the vehicle was not dirty - in fact it was just detailed. I did open it up for you but again, your wife said she was not interested in it. At that point you started yelling at her about wasting "the man's"(my) time, your time and making us stand out in the rain. We then went inside and discussed the brand new MKS in the showroom. We gave you ... read more
my experience at Irwin Lincoln Dealing with Irwin Lincoln has been a delight. My salesman Mike Minneci was wonderful... He did everything to make us happy when purchasing our new Lincoln MKX. He was so sweet and couldn't do enough to help us find the car in the right color and with the equipment we wanted. He even had everything prepared and ready when we came to pick up the car and didn't have to wait hours like we used to. I definitely recommend dealing with Mike Minneci.. You will be very happy with his expertise and kind... read more
Business response:
Leenie1234, Thank you for your comment! I am glad to hear that Mike Minneci was able to help you find what you were looking for. Congratulations on your new Lincoln MKX! It¿¿¿s a beautiful car. At our dealership, we believe in going above and beyond for all of our customers. I¿¿¿m pleased that was reflected on your during your visit with us. If you need anything else please do not hesitate to ask. Thank you for coming in! Best, Carlos Sousa GM.
My 2nd purchasing experience at Irwin Lincoln was exceptiona The buying experience at Irwin Lincoln was made simple thanks to Adam Golden. Adams knowledge and professionalism as well as the whole staff at Irwin Lincoln, made purchasing my 2015 MKX a pleasure. I highly recommend Irwin Lincoln for your next Lincoln purchase.
Business response:
Charlie, Congratulations on your 2015 Lincoln MKX! I¿¿¿m thrilled to hear that Adam Golden was able to make the whole process easy for you. Customer service is very important to us here and we¿¿¿re glad it was reflected on you during your visit. Thank you for once again choosing our dealership for your second Lincoln purchase! If you have any questions or concerns please let us know. All the best, Carlos Sousa GM.
Great experience I came into the dealership multiple times to look at the cars, test drive, and ask questions. Adam was very helpful and knowledgeable and did not put any pressure on me to buy until I was ready. I ended up with a Cx-5 grand touring and I am very happy with my decision!
Business response:
Hi Hjmaron, I appreciate your comment! I¿¿¿m thrilled to hear that we were able to help you find what you were looking for. The Mazda Cx-5 Grand Touring was a great choice. On behalf of Adam and our dealership, thank you for coming in to see us. If you have any questions please do not hesitate to ask! Carlos Sousa GM.
New Car Purchase Just turned in my 2013 MKZ lease and I had the pleasure of working with Charlie Marquez again for the purchase of my 2015 MKC. Such an easy and very professional process. Thank you again!
Business response:
Hello Sharon, Congratulations on the purchase of your New 2015 MKC! And, thank you for being a returning customer! I'm happy Charlie was able to assist you in making your purchase an easy process. Should you need anything in the future, please do not hesitate to call us. Happy driving! Best, Carlos Sousa, GM
New Car Lease I had the pleasure of working with Charlie Marquez at Irwin Lincoln. I have leased many cars in the past and I can honestly say that Charlie is great to work with. He made the process easy and is very attentive. Everyone is very nice at the Irwin dealership. Their financial specialist, Chuck is another member of the Irwin team that just made the whole process very easy and fun. I would recommend Irwin to everyone, especially my Salesman, Charlie. I could sum it up as a "no stress, easy, fun and professional exp... read more
Business response:
Hi GinaRizzo1, Thanks for your message! I am glad to hear that Charlie and Chuck made the process stress-free for you. We appreciate you recommending us to your family and friends! You are welcome back at any time. On behalf of all of us here, thank you for coming in. Best, Carlos Sousa GM.
It was a pleasure dealing with the staff at Irwin Mazda! I walked into Irwin Mazda just to take a look and ending up buying a car! My salesman was Michael Vaksman and he was awesome! He made me feel at home and I did not feel any pressure what so ever to buy a car. Michael was very knowledgeable and answered all questions that I had. I was told that Irwin Mazda is family owned and you can tell! I didn't feel like i was just a number. They have a great thing going on at Irwin Mazda. Do not hesitate to go there if your looking... read more
Business response:
Hi Mac10, thanks for your kind feedback! I am glad that you were able to find what you were looking for. Michael Vaksman does a great job of making people feel at home and making the process of buying a car hassle-free. Enjoy your new 2016 Mazda CX5! If you have any other questions please let us know. Thanks for coming in. Best, Carlos Sousa GM.
New Car Lease This is the third car I've leased from Irwin. The second from Adam Goldin. He is knowledgeable, friendly and very attentive to detail. Everything went according to plan, a big plus for me.
Business response:
Hi Brooklyn 91941, First, let me say, thank you for being a returning customer to our store! Nothing brings more of a smile to my face knowing that customers enjoyed their experience and trusted in us to come back again. I appreciate your kind words and that you took the time to leave a message. Congratulations on your new car lease! If you need any other assistance regarding your vehicle please reach out to us. We'd be happy to help you again. Good luck with your ride and have fun driving, Carlos Sousa, GM.
They did it again! Kudos to Mike V. and Carlos! We are returning customers of Irwin Mazda and will continue to be! Always friendly, professional and excellent service. They make the purchasing of a vehicle easy and hassle free. Thanks again Mike and Carlos.
Business response:
Hi Kathy and Mike, Thank you for being a returning customer to our store! It's great to know that we provided excellent and professional customer service to you. Thank you for leaving a message if you need anything else please do not hesitate to ask! We'd be happy to help you again. Best, Carlos Sousa, GM.
Irwin Lincoln has a 4.6 star rating with 1,344 reviews.
Irwin Lincoln is closed now. It will open tomorrow at 9:00 a.m.
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