This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Irwin Lincoln
- Car Dealers
- Freehold Township, NJ
About this business
Irwin Lincoln is a dealership that promises to be simple, straightforward, and sincere. Everyone here has one goal... "To make every sales and service experience effortless." Our commitment to your satisfaction is what makes us the place where customers prefer to do business. This is our promise to you... today and every day!
Location details
F, 4000 U.S. 9 S Lot, Freehold Township, NJ, 07728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchase of CX 5 from Jeff Segan at Irwin Mazda Jeff Segan was a great salesperson to deal with. He helped me get a new CX 5 fully loaded for a great price. He is a nice, sincere and honest guy. He went out of his way to explain every feature of my new car.
Irwin Mazda is the best Irwin Mazda continues to provide the luxury car buying experience with their ultimate professionalism, efficiency, and courtesy. This is my third car purchase here and the service just gets better and better. Charlie Marquez educates consumers with respect, clarity, and kindness to simplify the process. His honesty is admirable and his most pleasant friendly demeanor is a true asset to Irwin. Charlie raises the bar of elite customer service. Carlos Sousa works tirelessly on behalf of the clients to pr... read more
Business response:
Little Doc, Thanks for leaving us such a wonderful review and for being a loyal Irwin Mazda Customer. We are glad that you loved our services and value your high praise. We work diligently to provide outstanding customer service and welcome the feedback as it provides us with great encouragement to keep doing what we are doing. Thank you, once again, for your kind words. Best-Carlos Sousa, GM
Bad Experience with Service Departmenr! BAD experience with Service Department! I booked a service appointment because my front camera system went down AGAIN. I booked online and by phone 5 days in advance. I needed a loaner car because the work would take a while. My appt was a Friday @ 8 am. On Thursday pm at 5:10 pm I get a call from a woman in service who casually informed me that no loaner car was available and I would have to reschedule my appt. I had cleared my calendar of clients for Friday am so this was a big incon... read more
Business response:
Alexnoah, Thank you for your kind words regarding our service team. Our team goes above and beyond to make sure we provide the best experience in every detail. If there is anything else we can do for you, please don't hesitate to give us a call. Warm Regards, Carlos Sousa- GM
Mazda 3 Michael was great to work with. No pressure, and a very good experience over all. I would recommend this dealership to any one looking for a Mazda. Best dealer I've dealt with. Proud to be a customer
Business response:
Mrsf70, Thank you for taking a moment to leave us such a wonderful review. At Irwin Mazda we strive to make every sales and service experience effortless and that's what sets us apart from all the others. Our customers are our family. Thank you for your business and we hope to see you again soon. Enjoy your new ride- Carlos Sousa- GM
Quick and Professional My salesperson, as well as everyone else in the dealership, was very friendly and attentive to my needs. The process was quick and all details were explained to me clearly with no pressure.
Business response:
Joe61, We are elated to hear of your great experience with our team. Thanks so much for leaving us a positive rating! Come back and see us anytime here at Irwin Lincoln ! Happy Driving- Carlos Sousa, GM
Happy Transaction Travis, and his team, gave me excellent service and made the transaction trouble free. I have always received excellent service at Irwin Lincoln, and I will continue to lease my cars there.
Business response:
John 373, your review means so much to us. We truly value your business and thank you for being such a loyal Irwin Lincoln Customer! Come back and see us anytime. Best- Carlos Sousa, GM
Very easy I just leased my first car. I got the end of the yr special for the mxc. Wayne was great. I was in an out with no issues
Business response:
Thanks so much for leaving us a positive review, Eflet! Thank your for your business and welcome to the Irwin Family! Enjoy your new ride! -Carlos Sousa, GM
Dr. Fashion I was surprised that I could not receive a ride home, as I needed to leave my car overnight. Also, I thought the concierge service would provide for delivery of my car after it was serviced, so I was disappointed that I had to go to pick it up myself
Business response:
Thank you for taking the time to leave us feedback. We always go above and beyond to accommodate our clients and what you're describing is unlike our service staff. Our last record of your visit from November did not require that we keep your vehicle overnight so we would appreciate the opportunity to learn more about and discuss your experience. Please give our Service Manager- Melissa LoCascio a call at 732-462-1818, she more than happy to address all concerns and work towards a resolve. We truly value your business a... read more
Dr. Fashion I was surprised that I could not receive a ride home, as I needed to leave my car overnight. Also, I thought the concierge service would provide for delivery of my car after it was serviced, so I was disappointed that I had to go to pick it up myself
Business response:
Thank you for taking the time to leave us feedback. We always go above and beyond to accommodate our clients and what you're describing is unlike our service staff. Our last record of your visit from November did not require that we keep your vehicle overnight so we would appreciate the opportunity to learn more about and discuss your experience. Please give our Service Manager- Melissa LoCascio a call at 732-462-1818, she more than happy to address all concerns and work towards a resolve. We truly value your business a... read more
Frequently asked questions about Irwin Lincoln
How is Irwin Lincoln rated?
Irwin Lincoln has a 4.6 star rating with 1,344 reviews.
When is Irwin Lincoln open?
Irwin Lincoln is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com