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Irwin Lincoln

4.6

About this business

Irwin Lincoln is a dealership that promises to be simple, straightforward, and sincere. Everyone here has one goal... "To make every sales and service experience effortless." Our commitment to your satisfaction is what makes us the place where customers prefer to do business. This is our promise to you... today and every day! 

Location details

F, 4000 U.S. 9 S Lot, Freehold Township, NJ, 07728, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.61,344 reviews
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Donna Abrunzo's profile image
Donna Abrunzo 
6 years ago

Irwin Mazda Freehold, NJ Very professional staff. Not only did repairs but cleaned inside and outside of car. 

Business response:

Donna, Thank you for leaving us a review. We are pleased to hear that you were happy with your repairs and the condition that your vehicle was returned in. We value your business and hope to see you again soon. Kindest Regards- Carlos Sousa, General Manager 

Arthur Schaufler's profile image
Arthur Schaufler 
6 years ago

My 2009 MKX My car now has 260,000 on the odometer and I honestly believe it’s because of the quality care it’s received. 

Business response:

Arthur thank you for taking the time to leave us a review and for being a loyal customer. It is our Service Team's goal to keep keep all of our customers safe and to have their vehicles running in the best form. This reflects strongly on the outstanding work our factory Certified Technicians consistently provide. We truly value your business and hope to see again soon. Our Best-Carlos Sousa, General Manager 

Dennis Morieko's profile image
Dennis Morieko 
6 years ago

Customer service Excellent customer service was delivered to me by David. He always treats me like royalty when I take my MKX in for service. 

Business response:

Dennis, Thank you for the great review. We are committed to making each and every customer experience an effortless and an exceptional one. We hope that you continue to enjoy your Lincoln MKX and we look forward to seeing you again soon. Carlos Sousa- General Manager 

Robert Shapiro's profile image
Robert Shapiro 
6 years ago

IRWIN MAZDA FAST FRIENDLY SERVICE DONE RIGHT THE 1ST TIME, NICE WAITING AREA WITH SOME SNACKS AND COFFEE 

Business response:

Robert thank you so much for the great review. Our Service Team strives to provide outstanding customer service each and every time. We value your business and look forward to seeing you again soon. Carlos Sousa, General Manager 

Dena Ryan's profile image
Dena Ryan 
6 years ago

Car serviced Great dealer. Very efficient. Great staff easy to make appts service done In a timely manner 

Business response:

Dena we appreciate you taking time to review our Service Team. We are always thrilled to hear from our valued customers. Thank you for your business and we hope to see you again soon. Safe Travels- Carlos Sousa, General Manager 

Jeanne Pac 2018's profile image
Jeanne Pac 2018 
6 years ago

poor service at the Ford dealership I purchased my car I called Irwin for problems I was having that another dealership that I had purchased my car from did/could not correct. Nick took the call listened, made an appointment and took care of each issue, documented work, and sat with me to ensure the phone/voice, window, etc. was functioning and ensured me Ford products/service is reliability. Due to Nicks follow through and professionalism I am now a customer of Irwin Lincoln. 

Business response:

Jeanne thank you so much for the positive feedback and Welcome to the Irwin Family. Customer safety is of paramount concern to us and we do our best to listen and provide the best service to each and every customer. We are glad to hear that Nick provided top notch service and we look forward to seeing you again in the future. If there is anything you need in the interim, please feel free to give us a call. Best- Carlos Sousa, General Manager 

jkol6's profile image
6 years ago

Awesome experience We recently leased a Mazda CX5 with Jeff at Irwin Mazda and had a great experience. Jeff made the process completely painless! He was personable and a total pleasure to work with. If you're in the market for a Mazda, go see Jeff at Irwin Mazda. You will not be disappointed! 

Business response:

Thank you for your 5 Star Rating! We're glad to hear that Jeff gave you the car buying experience you deserve! Best of luck with your new Mazda CX-5! Carlos Sousa, General Manager 

Graham346's profile image
Graham346 
6 years ago

Lincoln 2018 Expectations [It's great] I called a few days ago to inquire whether there were any vehicles that met my expectations now that the existing lease for a '16 MKZ is close to completion. My wife wanted a specific color and I wanted the similar (with updates) features of our very satisfied current one. Irwin's very capable staff found exactly what we wanted in one day and prepared it for use in another day at the desired cost point for a new lease. The sales staff and financial staff are very professional informativ... read more

Business response:

Thank you for your 5 star review and for being such a loyal customer. We'll always go above and beyond to ensure that you leave our dealership completely satisified. Please let us know if you need anything else! Enjoy Your New Lincoln- Carlos Sousa, General Manager 

jman4289's profile image
jman4289 
6 years ago

Exceptional I had a very unique circumstance and Wayne went above and beyond to put me in my brand new MKC Travis Locascio and Chuck Sakady also did a great job 

Business response:

Thank you for your 5 Star Rating. It is always gratifying to hear that we were able to provide excellent service even when presented with obstacles whether large and small. We truly appreciate your business and wish you well with your new vehicle. Happy Driving- Carlos Sousa, General Manager 

Frequently asked questions about Irwin Lincoln

How is Irwin Lincoln rated?

Irwin Lincoln has a 4.6 star rating with 1,344 reviews. 

When is Irwin Lincoln open?

Irwin Lincoln is closed now. It will open tomorrow at 9:00 a.m. 

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