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Irwin Lincoln

4.6

About this business

Irwin Lincoln is a dealership that promises to be simple, straightforward, and sincere. Everyone here has one goal... "To make every sales and service experience effortless." Our commitment to your satisfaction is what makes us the place where customers prefer to do business. This is our promise to you... today and every day! 

Location details

F, 4000 U.S. 9 S Lot, Freehold Township, NJ, 07728, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.61,344 reviews
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Dodie's profile image
5 years ago

Best Dealership!!! Just bought my second Mazda from Irwin. There gave me such a great price for my CX9 that I couldn't pass up. The customer service was fantastic and they were able to get me better financing than my credit union was offering. Paperwork was completed on my available even though he gave them little time to complete the paperwork. 

Business response:

Thanks for the review Dodie and congratulations on your new ride. We are pleased that our team was able to provide you with an effortless experience. If there is anything we can do for you in the future, please don't hesitate to give us a call. Warm Regards- Carlos Sousa, GM 

njcarbuyer's profile image
njcarbuyer 
5 years ago

Old fashioned service, We've been buying vehicles from Irwin Mazda for years. This family-owned dealership puts customers first -- always making sure we're well-taken care of. From sales to service, they are a pleasure to deal with. 

Business response:

We thank you for your loyalty and are happy to provide you with excellent service. Should you need anything please reach out to us at anytime. Best- Carlos Sousa, GM 

PickleBallNut1's profile image
PickleBallNut1 
5 years ago

Nice Job When I showed up at Irwin with a battery that had failed twice the day before, I was greeted by Michele who (with a smile) advised me my MKX would be taken care of within 2hours. The battery was replaced well before 2 hours. GREAT customer service and my MKX was washed and how can you beat that! Thanks Michele!! 

Nagi Philips's profile image
Nagi Philips 
5 years ago

MKZ 2019 Lease Mr. Golden enjoys a very cheerful professional personality. My transition from leasing 2016 Cadillac XTS to leasing the 2019 MKZ was painless. He took more than enough time explaining all features of the vehicle. 

Bcoveyjr's profile image
Bcoveyjr 
5 years ago

Experience Very professional and friendly staff, they made the buying process easy and uncomplicated. I have purchased several cars from Adam over the years and have always had a good experience. 

Amberalena's profile image
Amberalena 
5 years ago

Travis and the rest of the team were extremely helpful! everyone was very helpful and patient in the process of finding the right vehicle for me. They listened to what I was asking for and did not try to push anything on me that I wasn't comfortable with. 

Business response:

Thank you for taking a moment to leave us such a great review. We are elated that your shopping experience was a comfortable and pleasant one. Welcome to the Irwin Family and thank you for your business. Best- Carlos Sousa, GM 

ed5918's profile image
5 years ago

excellent service I had a flat that could not be fixed and needed a new tire ASAP as I had an engagement party for my son 100 miles away . Nick took me in and luckily had the tire and took care of me right away. Thank You Nick and Irwin Lincoln 

Business response:

We we're glad to help and hope that you were able to make it to your son's engagement party timely. Should you need anything in the future, please don't hesitate to give us a call. Warm Regards, Carlos Sousa, GM 

jerzgirl52's profile image
jerzgirl52 
5 years ago

Service I had a bit of a safety issue with one of my tires and was not sure what to do. I called service and they fit me in that morning with no issues. My vehicle was able to be repaired under warranty and they even washed it for me which was super nice. I drove away in a safe and clean car. I can't say enough good things about this place. They really care about their customers and do quality work you can trust. 

Business response:

Thank you for leaving a 5 star review. We're glad that all of your safety concerns were addressed by our service team, and look forward to working with you again! 

Just being honest's profile image
Just being honest 
5 years ago

Rotated tires and didnt notice they were unsafe Extremely dissatisfied and disappointed with the quality of service here. First of all to drop off a car that you scheduled for an appointment you have to wait around for about 20 minutes... second of all I take my car for an oil chance, tire rotation, and check up as I have reached over 120,000 miles. They rushed my car so fast that within an hour of leaving they were calling me to tell me "oh it's ready and everything is working great on it!" Okay so I pick it up and drive it... read more

Business response:

Josh, thank you for taking the time to leave us a review regarding your visit to our service center. Please be assured that our Factory Certified Technicians check every vehicle from top to bottom during all service visits and unfortunately did not hear the noise you are describing. Our dealership has a fantastic reputation of being transparent with our customers as safety is of utter most concern. We apologize for any inconvenience and welcome the opportunity to earn your business again. Carlos Sousa- General Manager 

Frequently asked questions about Irwin Lincoln

How is Irwin Lincoln rated?

Irwin Lincoln has a 4.6 star rating with 1,344 reviews. 

When is Irwin Lincoln open?

Irwin Lincoln is open now. It will close at 6:00 p.m.  

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