This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Inspire
- Other
- Philadelphia, PA
About this business
We sell clean power and smart home devices in states with retail energy choice programs.
Location details
30 S 15th St #1400, Philadelphia, PA, 19102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very rude salesman after I told him to leave.
The company is a clean energy company and offers fixed payment options as well. The customer service personnel are very helpful as well DKeller
Business response:
Hi Diane - Thanks so much for taking the time to leave this feedback! We're so lucky to have you as an Inspire member, powering your home with 100% clean power. We'll be sure to pass along your note to the Member Experience Specialist who you spoke with! Let us know if we can help with anything down the road!
I like companies that believe in the healthy future of our planet. So clean renewable energy that is affordable is the way to go.
I like companies that believe in the healthy future of our planet. So clean renewable energy that is affordable is the way to go.
Lady knocked on my door, thought she was from my housing company so I let her in, mind you I was woken up from a nap and still half asleep. She never told me where she was from. By my stupid mistake I ended up signing up for this, she even stood there and during the conformation call and told me to say 'yes' when they asked if the sales rep has left the property. [to make sure i didn't cancel it right then which i was going to.] I just sent an email to the company to cancel, will also be calling them in the morning. This is ... read more
Business response:
Hi Andrea - Thanks for reaching out, and we're very sorry to hear of your poor experience. We can confirm that you did cancel this morning via email, and we immediately worked with our Team to look into the issue you described. Please feel free to reach out if there is anything additional that we can help with.
When I subscribed to this service, Inspire made me a promise to give me good, acceptable service at a reasonable price and so far Inspire has lived up to it's promise. So far I have had no problems and I am satisfied.
Business response:
Hi John - Thanks so much for taking the time to leave us this feedback, we really appreciate it! We're so happy to have you as a member of Inspire, powering your home with 100% clean power. The difference you are making for our environment is tremendous and we're so grateful. If we can help with anything in the future, please don't hesitate to reach out.
Energy prices under old provider: just under $0.072/kwhr pretty consistently every single month... Last 3 months energy prices under Inspire: Jan $0.085/kwhr, Feb $0.115/kwhr, Mar $0.145/kwhr 71% increase in 90 days. Don't do it. It's bait-and-switch people... Time to look elsewhere.
Business response:
Hi Mark - Thanks for reaching out, and we're sorry to hear of this experience. A Manager from our Member Experience Team tried to get in touch with you. Please feel free to give us a call at ************, we're happy to speak and resolve your concerns!
Ran into a rep that had just visited an elderly lady in the community. They were selling month to month plans and what I was told is that PECO was about to up the rates as winter was coming, which seemed reasonable to me, and the increase was only about two tenths of a cent from what I was paying now. Now I had been told that I could cancel anytime and my rate would be locked in at this price for a year. I don't want to say that the sales rep was lying but it turned out to be completely false. My rate went from being .0799 t... read more
Business response:
Hi Nicholas - Thanks for taking the time to leave this feedback, and we appreciate you speaking with Katrina to come to a resolution. As a young company we are continually working to improve, and strive to provide our members with the best possible experience. We're deeply sorry for your experience, and hope you'll consider clean power with Inspire again in the future.
If i could give 0 stars I would. Lied to get my wife to get her to sign up. Told her nothing would change everything would stay the same with our bill that was all a lie. Also told her if she was un-happy with the service at any time she would be able to cancel. So we got a letter from our current provider informing us our service was going to be cancelled. We call inspire and they then inform us it will be $120 to cancel. So apparently everything they told her was a lie. I'm still confused how Inspire can cancel my service ... read more
Business response:
Hi Chris - Thanks for taking the time to leave this feedback, and we're very sorry for the poor experience you had with Inspire. We're glad you were able to talk to our Member Experience Manager, and resolve your concerns. Please don't hesitate to reach out if we can help with anything down the road.
Frequently asked questions about Inspire
How is Inspire rated?
Inspire has a 4.1 star rating with 456 reviews.
When is Inspire open?
Inspire is closed now. It will open on Monday at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com