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Infiniti of Naperville
- Automotive
- Naperville, IL
About this business
Visit INFINITI Of Naperville to experience our full lineup of INFINITI Luxury Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Naperville this INFINITI retail store is located at 1550 West Ogden Avenue.
Location details
1550 West Ogden Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is where you want to buy your next car at! I just purchased a vehicle here and this was by far the best experience I've ever had. We were greeted moments after arriving and Michael Swanson worked with us to find what we were looking for. He answered our questions went beyond in the cutomer service he provided. After we knew we wanted to move forward with the purchase, Paul Kay who was super rad worked with us to get the numbers we wanted to see. His service was also phenomenal! It never felt like an uptight and formal p... read more
Business response:
Thank you for the outstanding review, the five stars on Facebook and for purchasing your new Ford Escape from Infiniti of Naperville. We are very happy to hear that the time you spent with Mike Swanson was enjoyable and that he was able to put you in your vehicle of choice. Please give us a call if you have any future questions and feel free to visit us again for any other vehicle purchasing needs. Happy and safe driving till we see you next!
I leased my car with Infiniti of Naperville just over a year ago. It was just after I completed my survey that I realized my salesman and the finance guy took almost $3,000 off from what my trade in should have been and jacked up the residual value percentage. To add fuel to the fire, I was told that free oil changes were part of the package. I now learn that is only if you preform this every 5,000 miles, yet they set me up on a service cycle of 10,000mi/ 12 months. While the staff was very friendly during the selling proces... read more
Business response:
Hi Dana, Thank you for taking the time to write a review on your experience over the past year. We take these accusations very seriously. I would like to find out who you worked with and why you feel we altered your trade value, residual value, and oil change policy. I can be reached at 630.241.3000 Thanks Dale
I had worked with Adam for about a month with very specific expectations on price and mileage and he was able to help me out at the perfect time with a great price!! It's good to be a part of the Infiniti family!
Business response:
Infiniti of Naperville would like to thank you your outstanding review and for the five stars on Facebook. It is wonderful to hear that your time with Adam Murczek was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent summer!
Great service today by Mark Schoeberlein buying a new Infinity QX60. Fast (relatively speaking) and friendly! Low pressure. Can't wait to be able to fit more than just my own kiddos in a vehicle again!
Business response:
Thank you for the positive review of Infiniti of Naperville and for purchasing your new Infiniti from us. Please feel free to recommend our dealership to any of your family or friends and don't forget to give us a call if you have any future questions or issues. From the entire staff at Infiniti of Naperville we wish you the best with your new Infiniti QX60 and happy/safe driving!
Adam in sales was a riot. He had laughing the whole time and was to the point about the sale. No BS. If I had purchase another vehicle it will be from Adam. Also, Paul in finance was HILARIOUS! The whole sale of the vehicle was stressful but the guys here made it 100% better. I can not thank you enough.
Business response:
Here at Infiniti of Naperville we cannot thank you enough for your vehicle purchase, for the five stars on Facebook and for the wonderful review. We are always happy hearing when our sales team does an outstanding job so thank you for letting us know what excellent service you received from Adam Murczek. Please feel free to recommend our dealership to any of your family or friends and we hope to see you again in the future. Happy and safe driving till your next visit!
Dan DuBois was helpful best salesman I could work with. I would recommend to all of my friends the Infiniti of Naperville great place great people great sales!
Business response:
Thank you for your recent vehicle purchase from Infiniti of Naperville, the wonderful review and the recommendation. We are very happy to hear that the experience you had with Dan DuBois was incredibly helpful. Our service department looks forward to seeing you when your new Infiniti is ready for its first free oil change, but until then happy/safe driving during this summer!
Adam Murczek treat us with professional manner. Explained all of our questions with all the details. He's really honest. I really recommend Adam as a Infiniti salesman. He knows exactly what he's doing. He put customer interest first.
Business response:
Thank you for the excellent review of Infiniti of Naperville and for your recommendation. We are very happy to hear what a wonderful time you had while searching for your perfect vehicle with Adam Murczek. Please visit us again soon when your vehicle is ready for service and enjoy driving your new Infiniti!
I got a new Q50 today. The whole experience was flawless. Mark Schoeberlein was very professional and knowledgeable about the vehicle. They have the best prices in the Chicagoland area. Thanks to Mark and the whole Infiniti Naperville team for great buying experience. I am definitely coming back here when the new QX70 comes out.
Business response:
Infiniti of Naperville is very happy to hear that you found your entire experience with our dealership from start to finish more than acceptable. We would also like to thank you for the five star Facebook review. Please come again soon and visit us for service on your new Infiniti Q50, but until then we wish you happy/safe driving this summer!
Frequently asked questions about Infiniti of Naperville
How is Infiniti of Naperville rated?
Infiniti of Naperville has a 4.7 star rating with 2,101 reviews.
When is Infiniti of Naperville open?
Infiniti of Naperville is closed now. It will open on Monday at 9:00 a.m.
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