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Infiniti of Naperville
- Automotive
- Naperville, IL
About this business
Visit INFINITI Of Naperville to experience our full lineup of INFINITI Luxury Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Naperville this INFINITI retail store is located at 1550 West Ogden Avenue.
Location details
1550 West Ogden Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mans Alex Jaquez helped find my mom a great car. Definitely deserve 5 stars �
Business response:
Thank you for the wonderful review of Infiniti of Naperville, for the five stars on Facebook and of course for your vehicle purchase. Alex Jaquez is one of our many excellent Sales Professionals and we are always happy to hear when he can meet every need of his customers. Please give us a call if you have any future questions and our door is always open if you have any other vehicle needs. Thanks again and happy/safe driving in your new vehicle!
Great experience with Alex Jaquez. Very informative and no pressure.
Business response:
Infiniti of Naperville is very happy to hear you had such a great experience with our dealership and its staff. Our door is always open if you have any future questions or issues and we hope to see you again. Thank you for the positive review and of course your new vehicle purchase. We wish you happy and safe driving this winter!
Car dealership employees purposely set off car alarms at all times of the day. They also honk horns excessively while driving around the back lot which is right next to a residential area. There has to be some type of noise ordinance or zoning regulation, related to residential areas. They have even laughed at me, in a mocking manner for asking them not to honk or set off car alarms. All day, everyday, 300+ days a year this is what I have to listen to in the confines of my own residence.
Business response:
Hi Chris, We apologize for the recent noise. We have been exceptionally noisy today because we had to move close to 100 cars to an offsite lot. We do ask our porters to beep the horn when they need to make a turn in a "blind spot" area of the lot in back too. Sorry for the inconvenience this causes you.
I had the pleasure of visiting Infinity of Naperville while on the search of a new vehicle. I was pleasantly greeted by one of the salesmen, Alex Jaquez. He exuded nothing but professionalism, politeness and was extremely informative. He definitely made my visit a memorable one.
Business response:
Here at Infiniti of Naperville we work hard to make every customer experience professional and knowledgeable, so we cannot thank you enough for letting us know that we accomplished our goals with you. Please feel free to recommend our dealership to any of your family or friends. Once again thank you for the review and the vehicle purchase. The entire Infiniti of Naperville staff wishes you happy and safe driving this Holiday Season!
I bought a vehicle from Infiniti of Naperville and the experience was amazing. I worked with Alex Jaquez and he made everything very easy.
Business response:
Thank you for the positive review of Infiniti of Naperville and for purchasing your new vehicle from us. Please feel free to recommend our dealership to any of your family or friends and don't forget to give us a call if you have any future questions or issues. From the entire staff at Infiniti of Naperville we wish you the best with your new vehicle and happy/safe driving!
One of the best buying experiences ever. Mike Swanson was fantastic. I love my Infiniti and will recommend everyone to visit Infiniti of Naperville.
Business response:
Thank you for the excellent review of Infiniti of Naperville and for your recommendation. We are very happy to hear what a wonderful time you had while searching for your perfect vehicle with Mike Swanson. Please visit us again soon when your vehicle is ready for service and enjoy driving your new Infiniti!
Great car buying experience! Best ever by far, no stress and easy going attitude from our sales person Adam Murczek made this deal even sweeter! Loving my new ride! Thanks Adam!
Business response:
Thank you for your outstanding review and the five stars on Facebook. It is always good to hear when our customers find our buying process stress free and easy going. Please feel free to recommend our dealership to any of your family or friends and have a wonderful autumn!
Business response:
Hello Pedro, Thank you for taking the time to tell us about your experience. I only wish it was under better circumstances. It pains me to hear that you left with such a negative perception of our store. I can assure you that we do NOT condone the behavior you described. It is shocking to hear that it came from Adam because he gets great reviews from so many clients. I can only assume he meant the comments in a light-hearted way by making a joke about himself first. I will personally speak with Adam about this today. Please ... read more
Mark Schoeberlein was great! He helped me find a car that fit all my needs. Thank you Mark!
Frequently asked questions about Infiniti of Naperville
How is Infiniti of Naperville rated?
Infiniti of Naperville has a 4.7 star rating with 2,084 reviews.
When is Infiniti of Naperville open?
Infiniti of Naperville is closed now. It will open tomorrow at 9:00 a.m.
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