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Infiniti of Naperville

4.7

About this business

Visit INFINITI Of Naperville to experience our full lineup of INFINITI Luxury Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Naperville this INFINITI retail store is located at 1550 West Ogden Avenue. 

Location details

1550 West Ogden Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.72,050 reviews
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John Goluch's profile image
John Goluch 
7 years ago

Staff (Adam - sales, Justin - delivery, Paul - finance) was courteous and professional. Dealership vehicle selection offered a lot to choose from and I was happy to get a vehicle of my choosing. Website is helpful in doing pre-visit research so as to make your time with the staff more productive. Adam was honest and thorough going over vehicle histories and he's fun on the test drives. Justin went over probably every feature on the vehicle - and there are many - without making you feel overwhelmed. 

Business response:

Thank you for the wonderful review of Infiniti of Naperville, for the five stars on Facebook and of course for your vehicle purchase. Adam Murczek is one of our many excellent Sales Professionals and we are always happy to hear when he can meet every need of his customers. Please give us a call if you have any future questions and our door is always open if you have any other vehicle needs. Thanks again and happy/safe driving in your new vehicle! 

Shaheena Hartsfield-Jinks's profile image
Shaheena Hartsfield-Jinks 
7 years ago

I have been going here for about 6 years now I get the Best Customer service I love and appreciate all they do to make me happy. Keep up the good work 

Business response:

Thank you for the excellent review of Infiniti of Naperville and for your continued business. It makes us extremely happy to know that the customer service you have received from us has made you choose to stay a part of our dealership family. We look forward to seeing you again and our entire staff wishes you happy/safe driving until your next visit! 

Johnny Vegas III's profile image
Johnny Vegas III 
7 years ago

Molto Bene!!! Service took care of my vehicles needs in a short period of time!!! 

Business response:

Thank you for your exceptional review of the Infiniti of Naperville service department. We truly appreciate your visit and your business. Please feel free to recommend our dealership to any of your family or friends. We wish you all the best this winter and look forward to seeing you again soon! 

Zari Cruz's profile image
Zari Cruz 
7 years ago

I went to Infiniti in search for a new vehicle and when it comes to knowledge, professionalism and quality, expectations were exceeded. The salesman Alex Jaquez was truly exceptional and did a great job! Overall a wonderful experience! 

Business response:

Thank you for your outstanding review and the five stars on Facebook. It is always good to hear when our customers find our buying process professional and informative. Please feel free to recommend our dealership to any of your family or friends and have a wonderful winter! 

Steve Moriarty's profile image
Steve Moriarty 
7 years ago

I just got my second car from Inifinit Naperville and had my second good experience. I worked with Alex Jacquez both times and both times he was very straight forward and worked to get me the price I wanted. I also spent less time at this dealership for both purchases combined than any other single purchase prior 😅 

Business response:

Thank you for the five star Facebook review and for continuing to be a part of our Infiniti of Naperville family. Please feel free to recommend Alex Jaquez and our dealership to any of your family or friends. From the entire Infiniti of Naperville staff happy and safe driving this winter! 

Agata Rybak's profile image
Agata Rybak 
7 years ago

My husband and I walked into the dealership on a busy Saturday to look at the Infiniti QX60. We had been to several other dealerships (ex: Audi & Mercedes) where you barely get greeted or acknowledged when you walk in...but here at Infiniti it was different. Adam Murczek greeted us right away. He showed us the QX60 and was extremely knowledgeable on the vehicle. He was able to answer every question we had about the car. After test driving the car we felt confident we wanted t...Continue Reading 

Business response:

Thank you for the wonderful review and the five stars on Facebook for Infiniti of Naperville. We are very happy to hear that purchasing a new Infiniti with Adam Murczek was an experience that went above and beyond any of your previous dealership encounters. Please feel free to give us a call if you have any future questions or issues and we look forward to seeing you in again in service when your Infiniti is ready for its first free oil change. Thanks again and happy/safe driving this winter! 

Derek Wasilewski's profile image
Derek Wasilewski 
recommend  Recommended
7 years ago

Doug was great! Very polite and knowledgeable, won't bring my car anywhere else, top notch service and care 

Jessica Munoz's profile image
Jessica Munoz 
7 years ago

Stoped by this dealership today and was helped by Alex. He was very knowledgeable and kind and patient with all my questions making it a positive experience! Definitely recommend going here to anyone. Thanks for the help Alex! 

Business response:

The staff at Infiniti of Naperville cannot thank you enough for the positive review, the five stars on Facebook, your recent purchase and for the dealership recommendation. Alex Jaquez always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this winter! 

Gio Garcia's profile image
Gio Garcia 
7 years ago

This place made the whole car buying experience a breeze. Walked in and was greeted by Alex Jaquez right away, and got to the number I wanted for my new car. Very fast and painless, unlike many other dealers. Come here if you’re looking for your next car. 

Business response:

Infiniti of Naperville would like to thank you for your excellent review, the five stars on Facebook and of course your business. It is great knowing that you found our process to be fast and painless. We look forward to seeing you again in the future and wish you happy/safe driving in your new vehicle! 

Frequently asked questions about Infiniti of Naperville

How is Infiniti of Naperville rated?

Infiniti of Naperville has a 4.7 star rating with 2,050 reviews. 

When is Infiniti of Naperville open?

Infiniti of Naperville is open now. It will close at 6:00 p.m.  

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