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IKEA

4.2

About this business

Location details

601 Southwest 41st Street, Renton, WA, 98057, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:30 a.m. to 9:00 p.m.
Sun9:30 a.m. to 8:00 p.m.
4.22,671 reviews
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Igna Izquierdo's profile image
Igna Izquierdo 
10 years ago

Nobody picks up the phone. Where is customer support? Do I have to drive all the way to Renton to get my questions answered? 

Lorraine Baldwin's profile image
Lorraine Baldwin 
10 years ago

IKEA staff are great the problem is "security" in the parking lot is a massive problem. 

April Havener's profile image
April Havener 
10 years ago

It is really awesome that you have baby care rooms in your store, however, the one by the restaurant was really dirty. Poop on the sink that looked like it had been there awhile and worst of all, the door doesn't lock or have an occupied sign like the one at the exit. I was walked in on while nursing. The store was filled with moms and babies around 1pm today, I'm sure they would all appreciate this being fixed as much as I would. Thanks! 

Jeanne Bowden's profile image
Jeanne Bowden 
10 years ago
Tine B Nordensson's profile image
Tine B Nordensson 
recommend  Recommended
11 years ago

I love the style and value you get at ikea!!! My whole house is pretty much ikea furniture and accessories. 

M Louise McKay's profile image
M Louise McKay 
11 years ago

This has been the worst customer service experience of my life. Not a single person in Ikea's labyrinth of customer service has followed through. I've spent 10+ hours on hold this week. I've had 3 failed deliveries (one incomplete, 2 no-shows). I've been promised over and over that someone would call me back to update me on my case. It has not happened one time. I have to just keep calling and calling. I would cancel my order, but I have a kitchen remodel starting tomorrow and I can't get someone to do my cabinets on this sh... read more

Nurcihan Sanli Gesli's profile image
Nurcihan Sanli Gesli 
11 years ago

AVOID furniture delivery from IKEA! They messed up my delivery 4 (FOUR) times!!! 5th one is supposedly scheduled for tomorrow. I have no hope for tomorrow, either. That is 3 valuable weekends and one work day that is spent at home, waiting whole day at home for furniture to come. I don't even get a phone call. At the end of the day, I call them, spent HOURS on the phone for an explanation. They do not even pick up the phone if you do not stay on hold for at least 30 minutes. Then they transfer you to another department, whic... read more

Sandy McLaughlin's profile image
Sandy McLaughlin 
11 years ago
Jaclyn Beier's profile image
Jaclyn Beier 
11 years ago

I am VERY disappointed in your customer service, I have been ignored for two weeks now! I have contacted you 5 times, emailed twice and still have gotten no where, due to your products RUINING my daughters mattress. ANYONE have information so I can actually talk to someone at the Seattle, Ikea! Very frustrated and at the point to NEVER spending a dime there! 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.2 star rating with 2,671 reviews. 

When is IKEA open?

IKEA is closed now. It will open tomorrow at 9:30 a.m. 

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