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IGS Energy

3.8

About this business

Location details

6100 Emerald Pkwy, Dublin, OH, 43016, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.83,784 reviews
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Irma A.'s profile image
Irma A. 
3 years ago

same problem as everyone else charging me the same as my utility and wanting me to pay early termination if i leave no explained this to me before me signing up you guys take advantage of people that dont know much about this things 

Douglas H's profile image
Douglas H 
3 years ago

I believe that IGS is a rip-off, they charge me nearly the same amount as my utility **** and sometimes more than my **** but they claim they are saving me money. I feel that they mislead me by telling me that their price is lower than normal and that my rates are based on how much energy my neighbors are using and that is not a true statement. The meters or on the house for a reason you can't put a meter on the house and then charge me based on what my neighbors utilities are.... (Scare Tac Tics), IGS is a rip-off and when ... read more

Business response:

Thanks for your feedback. Were sorry to hear you have not had a good experience. If we can help clarify anything, please let us know at *********************** and we will be sure to get your questions answered. 

Latoya h.'s profile image
Latoya h. 
3 years ago

I have the same complaint as others I have these people on my credit report and I have never had service with IGS. I need to know what contract did I sign what property was using the service and dates. Because again I have never used Igs 

Business response:

Good Morning,Your account was enrolled in 2016 via the city Opt-out program. Please contract out customer service department, we can review your account and charges.**************. 

Alexandra L's profile image
Alexandra L 
3 years ago

An IGS employee came to our house and spoke to my partner and I about potentially getting free solar panels, and asked to see our energy **** so that IGS could create a customized proposal for adding solar panels to our home, we were busy and told thank that they can come back another time. When they returned, they asked to see the ****, and for our energy providers account number, I assumed that this was for the custom proposal that had been previously discussed. After providing an account number and my email address, the *... read more

Business response:

Thank you for your feedback. IGS will be reaching out to you. 

Ma E's profile image
Ma E 
3 years ago

September 2021 - My wife and I were just about to eat our lunch when despite of Obvious No Sales of Any Kind; signs on our front door salesman from IGS knocked and rang our doorbell. My Wife went to the door without opening it but look through a small window and asked what he wanted, he kept saying things like she really should open the door, That he had important information to share, and eventually my wife did open the door to ask what he wanted. When she said did you not read the signs, he replied that we were a company w... read more

Business response:

Thanks for your feedback. Were sorry to hear youre not pleased. If we can help clarify anything or assist from a customer service perspective, please let us know at ***************************************** 

Frank E's profile image
Frank E 
3 years ago

September 2021 - My wife and I were just about to eat our lunch when despite of Obvious No Sales of Any Kind; signs on our front door salesman from IGS knocked and rang our doorbell. My Wife went to the door without opening it but look through a small window and asked what he wanted, he kept saying things like she really should open the door, That he had important information to share, and eventually my wife did open the door to ask what he wanted. When she said did you not read the signs, he replied that we were a company w... read more

Good C's profile image
Good C 
4 years ago

I live in ********** ** and 2 dudes in 2 different vehicles showed up to my house and knocked on the door 4 times for 5 minutes. I dont answer my door if Im not expecting anyone. They left a card IGS energy to call them. They didnt go to any of my neighbors houses so this is kinda shady and harassing. Ive had PP&L electric services for 20 yrs now. I was told these guys are scammers and have no respect. If I see them again Im gonna be very disrespectful with words. Psh. 

Ariela D.'s profile image
Ariela D. 
4 years ago

The worst ever. My **** has tripled. I was told by the salesman that was harassing me( for weeks after weeks even the teenagers when I wasnt home)that if I wasnt happy even after my 7 day period that I would be able to cancel my $99 dollar fee. Come to find out and its my fault for not reading its a total of $198(99 for gas and 99 for electric) this company is a super scam. My **** has never been over $160 now Im paying around $300 dollars I explained to the customer service representative I had to get on a payment plan thro... read more

James R's profile image
James R 
4 years ago

My first encounter with IGS was when l rented; utilities weren't even in my name and they tried to get me to sign a contract with them for gas supply, which I was not authorized to do in any capacity. Knocking on doors, making you think that you already have business with them even though you don't, pushy sales tactics, predatory last-century sales grift is their bread and butter. It's truly bizarre to see a company operate like this in this decade.What IGS does is get you to sign a contract locking in a rate for energy/gas ... read more

Frequently asked questions about IGS Energy

How is IGS Energy rated?

IGS Energy has a 3.8 star rating with 3,784 reviews. 

When is IGS Energy open?

IGS Energy is closed now. It will open at 8:00 a.m. 

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