This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
ICC Collision Centers
- Body Shops
- Santa Ana, CA
About this business
Location details
3131 S Standard Ave, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BEWARE.....,Service department is NOT honest...PERIOD, I am original owner of 2008 S. They tried to rip me off by telling me my car needed brakes after 42000. Took it a shop I trust and have worked with for years. Brakes had 75-80% left. I am a former Racer, Yacht owner, and currentl PCA(Porsche Club) member so I know cars. This was legal attempt to lie and steal from customers. NEVER EVER TRUST THIS DEALER,
Atrocious customer service. I bought a new Mini and told my salesman, Luis, that I worked for the government and would be stationed in Europe, which is why I wanted the Mini. Despite saying this, he didn’t think to tell me that Mini wouldn’t let me take the car abroad if I still owed money. I now have to refinance through USAA. When I told Luis I was upset that I wasn’t told this initially he replied that I never said I planned to take the car abroad because otherwise he wouldn’t have recommended I finance with Mini or that ... read more
My full 9-week experience with ICC on repairs to the passenger door of my 2007 Mini Convertible can be seen on their YELP page. Here is a partial list: 1. The Monday I signed and dropped off my car, I emailed the representative all the data for my insurance coverage. Later that week I received two calls asking for my insurance and claim number because they couldn't find my information. I returned the call and left my information TWICE only to find out that they didn't get any of my messages either because of a "new phone sys... read more
Joy was a pleasure to work with she made my experience fun
I love my mini, love Jason
Joy made our mini experience fantastic!
Joy was great! Car is great!
Joy was wonderful! She explained everything so well & answered all my questions!
The customer service and vehicle service is much better than other dealers that I have worked with in the past .
Frequently asked questions about ICC Collision Centers
How is ICC Collision Centers rated?
ICC Collision Centers has a 4.5 star rating with 313 reviews.
When is ICC Collision Centers open?
ICC Collision Centers is closed now. It will open on Monday at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com