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Hyundai Motor
- Auto Parts & Supplies
- Fort Wayne, IN
About this business
We sell new Hyundais and certified and non-certified vehicles in all makes and models. We alse have the #1 rated Service Department in Customer Satisfaction in the entire district and have technicians factory trained in all makes and models. We are the only Hyundai dealership in the area to DOUBLE America's Best Warranty to 20 Years / 200,000 Miles. Come see for yourself how happy you can be at the Happy Car Store, Glenbrook Hyundai!
Location details
4801 Coldwater Rd, Fort Wayne, IN, 46825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ok so people that get in trouble for drugs are hired at your place, never again will i be back
These people are liars and disrespectful.
Justin was very helpful checking out my battery and alternator for me.
Business response:
Nancy, thank you for your praise of Justin! We were happy to check your vehicle out for you.
Just bought my very first Hyundai this morning so my review may not be "in depth". I hate high pressure sales in any area and Dakota helped us and educated us without pressure. I will not hesitate to recommend him and the dealership to friends and family in the future. EJ in the financial department was also helpful with any and all questions. I look forward to becoming a long time Hyundai owner.
Business response:
Julie, we are so happy to hear that you are enjoying your brand new Hyundai from Glenbrook Hyundai! We're very happy that EJ and Dakota could be such wonderful help for you in your search for a comfortable, low-pressure dealerhsip. Thank you for your review and enjoy your Hyundai!
Business response:
Joe, we’re truly sorry to hear that your experiences with Glenbrook Hyundai have left quite a bit to be desired. We apologize for the lack of communication you have been experiencing regarding the bank loan paperwork; we never intend to hold up the funding of your loan in any way and sincerely apologize for the inconvenience. At the Happy Car Store, we pride ourselves on providing excellent communication to our customers and addressing their needs. We have reached out to you to discuss this situation, but please do not hesit... read more
I will also be contacting the better business bureau on my exact personal experience. Never will we go here for anything ever again either. Poor customer service rude on the phone... never purchased a car through them and thankful for that but used the service department and I am completely appalled! They will never get a recommendation and I will make sure everyone I know goes to some other business that is fair and respectful.
This dealership is the BEST. We found a 2012 Explorer and they could not have made this purchase any easier. Even more, they took care of a few details on the vehicle 2 days after the sale. Gary, E.J. and Jenny (in service) are the most professional, efficient and customer oriented individuals we have come across in our search for our perfect car. Thanks again for all your help!! Would recommend this team to anyone!!
Business response:
Kris, we are beyond thrilled that your experience buying your Explorer was so great! We love to hear that our professionalism and commitment to our customers shined during your purchase. Thank you so much for posting.
I will never trust these people again. They got me this time but I'm telling everybody to stay away from there. After we sign the papers noticed a few little things he said don't worry about it will take care of it. Then turned around told us know we're not going to take care of that is not on paper the car pulls to the right we called him as soon as we left the store don't worry we'll take care of it yeah after about a hundred dollars just to tell me what's wrong with it they won't take care of it once you sign the papers y... read more
Business response:
Rebecca, we appreciate your feedback and apologize if you were not satisfied with your recent sales experience. We pride ourselves on providing an honest car-buying experience, and we are deeply concerned by your comments, as they do not align with our business values. We would like to learn more about your experience, so we can ensure nothing like it will every happen again. Please contact our General Manager, Mark McKibben, at (260) 484-9531 to express your concerns. Thank you!
Frequently asked questions about Hyundai Motor
How is Hyundai Motor rated?
Hyundai Motor has a 2.8 star rating with 203 reviews.
When is Hyundai Motor open?
Hyundai Motor is closed now. It will open on Monday at 9:00 a.m.
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