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Hyatt Regency St. Louis at the Arch

4.4

About this business

Architectural grandeur and posh luxury are clearly evident at this hotel. Checking in is an experience, as visitors marvel at the detailed lobby known as the Grand Hall. The arch located at the main entrance of the hotel is famed for its ability to echo whispers. The Hyatt also has an impressive and knowledgeable staff that goes out of its way to ensure visitors a comfortable stay. The hotel is connected to the heart of St. Louis Union Station, which makes shopping and dining as easy as walking out the door. 

Location details

315 Chestnut Street, Saint Louis, MO, 63102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4465 reviews
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Melissa Wright Naeve's profile image
Melissa Wright Naeve 
7 years ago

Just stayed here 2 nights for the St. Louis Cardinals winter warm up event. Everyone from guest services to front desk to valet were super friendly and helpful. The bell service was excellent and efficient. They had us in a room with a single queen bed when we checked in. There are four of us...they fixed it and had us in a room with 2 double beds before we even left the front desk. We decided to go off the premises for dinner since we have kids. Needed a restaurant that was more kid friendly. It was not a problem as there a... read more

David Lourwood's profile image
David Lourwood 
7 years ago

We did not stay at the hotel during this year's Cardinals Winter Warm-up. But, we did attend the event there. My wife and her friend boarded an elevator to the 4th floor where the event was held at about 9:10 am. The escalator allowing the fans up started about 8:50, instead of the usual 9...nice. Yet, a hotel employee refused to allow them off the elevator as "they were trying to cheat the system". Both women are handicapped. Lucky for this jerk I wasn't there! He would have been definitely made to explain himself. 

Lisa Pistorius Scott's profile image
Lisa Pistorius Scott 
7 years ago

Thank you Hyatt, you made our anniversary stay extra special. A special shout out to Erika Barkhaus, she is the best in the business. We may be Platinum Elite at another hotel but when we stay in St Louis, we always pick the Hyatt for their friendly staff, beautiful accommodations and perfect location. Everyone always has a smile on their face and are eager to assist. We can’t wait to see you again in April! 

Brian Dowdy's profile image
Brian Dowdy 
7 years ago
Sarah Scott's profile image
Sarah Scott 
7 years ago

Amazing customer service! I arrived to find that my laptop charger had died. I bought a new one at Best Buy and the hotel went and picked it up for me! 

Chris Pierce's profile image
Chris Pierce 
7 years ago

Scammers. Dont stay here. ........................ 

Carlos Roberto Escalante's profile image
Carlos Roberto Escalante 
7 years ago
Kendra Keel Brennan's profile image
Kendra Keel Brennan 
7 years ago

Wonderful place to stay the staff as well were very accommodating and courteous 

Uz Ghezel's profile image
Uz Ghezel 
7 years ago

Loved your services..and your City St.Louise, Missouri ❤️❤️❤️ Room was Extremely comfortable and view was beautiful...😍 Thank you very much for your extended kindness...😘 

Frequently asked questions about Hyatt Regency St. Louis at the Arch

How is Hyatt Regency St. Louis at the Arch rated?

Hyatt Regency St. Louis at the Arch has a 4.4 star rating with 465 reviews. 

When is Hyatt Regency St. Louis at the Arch open?

Hyatt Regency St. Louis at the Arch is closed now. It will open at 9:00 a.m. 

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