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Human Interest
- Finance
- San Francisco, CA
About this business
Specialties: Previously, only large companies offered employee retirement plans, leaving more than half of all working Americans without a path to a secure financial future. We believe that a path to financial independence should be accessible to people in all lines of work. Here are the big things we've done to shake things up in the retirement industry: -eliminated all 401(k) transactions fees for companies and their employees; -made it so easy to start saving that we see 2x the average industry participation rate -helped ... read more
Location details
655 Montgomery St #1800, San Francisco, CA, 94111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a plan participant, a former employee of a company using Human Interest for their 401k plan, I found Human Interest to be unacceptably unresponsive, frustratingly unknowledgeable, and strangely lacking in protocols to find correct information. When I was able to communicate with them, I was promised a call back, or email, and never received anything. Later, one week I called everyday, leaving a message, asking for a call back, and never received one. I eventually took to calling every hour until someone finally picked up.... read more
Business response:
Thank you for bringing this to our attention. We know you've been in touch with our team several times as we evaluated various options for accomplishing your goals, while also adhering to the IRS guidelines. Our Director of Customer Success will be reaching out to you shortly to ensure that you have the support you need to execute the plan we've discussed.
Frequently asked questions about Human Interest
How is Human Interest rated?
Human Interest has a 4.3 star rating with 1,556 reviews.
When is Human Interest open?
Human Interest is closed now. It will open tomorrow at 9:00 a.m.
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