Hub Madison

Nick V 

on BBB

4 years ago

This review is for a property at Anthology on Division in Portland, OR. This is managed by Greystar and owned by Alliance Communities. My experiences with this place were that management made no effort and placed excessive fees on us when we moved out. $150 cleaning fee taken out of the deposit for an apartment that was completely empty and in good order when we left? Yup. We moved in and Dakota declined to give us a tour, explain over phone what amenities were available, or explain garbage and recycling policies. Instead he... read more

Nick V 

on BBB

4 years ago

Location: Anthology on Division St., Portland, OR Complaint: Illegitimate Charges to Security Deposit Greystar's business model seems to involve pushing regular and expected business expenses onto its customers by charging illegitimate fees to customer security deposits. We were charged a $130 cleaning fee for an apartment that was completely empty and in good order when we left. I went to a great deal of effort cleaning up and removed trash from the premises with the best intentions. Management did not justify what was out ... read more

Jerry S 

on BBB

4 years ago

Advised Amanda I was having a hard time finding a place due to me being on unemployment my wife currently works full time from home due to covid . Mind you I been living here 3 years I asked her if I could resign my lease she said they couldn’t renew my lease because a requirement is that I cannot be on unemployment how can this even be legal I have showed them proof of me losing my job and contracting covid they could careless Thought I would let you know how they play Beware this place is not what it seems. 

Tonya H 

on BBB

4 years ago

Would never recommend “The Pacifica” I have lived here for 3 years and moved in when it was owned by a different management company and was called “The Green Leaf Pacifica” when the new owners started managing it it has gone way down hill it’s never clean the trash shoot room is always filled with trash due to the shoot being jammed and residents just throwing trash bags in the room. The facility’s who take out the trash from the trash room leave debris everywhere outside we have ran over glass from broken bottles with our c... read more

Mohamed i 

on BBB

4 years ago

Not safe to live here. I had three incidents in the garage, first time items were stolen from the car, second time the truck was stolen and they found it in a parking lot in Laredo, third time my motorcycle got stolen stuff from it. If you live here you will find neighbors high and knocking on your door 2:00 am and getting themselves in shouting while you are asleep. If you want to be friendly to see what’s going on they will just do it again after you get to sleep again. Garage is not secured, i spoke to management and they... read more

Jessica D 

on BBB

4 years ago

I got broken into and assaulted and the management in San Antonio, did not want to break our lease nor did they want to help me. They hid it and also said their cameras were not working when detectives went to ask. I will forever talk bad about them. 

Nelson A. 

on BBB

4 years ago

By far the worst apartment community I have ever moved into I been here got almost 2 years and there’s been 3 to 4 different managements that have tried taking over and it’s an absolute FAIL. They recently changed their name to VOLTERRA AT WEST LAKE. Don’t let them fool you do NOT move here you will have the worst experience of your life. 

Emz 

on BBB

4 years ago

The property I lived in was Park Central Orlando, and this their corporate office. Have been issues getting my deposit. It's been almost 3 months and nothing. Orignally sent to the wrong address- and I had to follow-up with them regarding my money. I haven't even been able to get ahold of anyone here- even though I left messages, and sent emails. Super inconvienent. There is no urgency on their end. Be better! This whole process just left a bad taste in my mouth for Greystar Entirely. 

Jasmine W 

on BBB

4 years ago

The managers, Kate *****being the most notable, have refused to answer my emails notifying them that I was injured on the Lofts Apartments property. I stepped on a skinny metal rod of some sort in the parking lot. It went through my shoe and foot. I had to go to the hospital to get it yanked out and a tetanus shot. Also, this is student housing, and my capstone (a final exhibition to apply all of the knowledge and skills you've gained over a college career in one assignment) requires that I relocate to Wheeling, WV to studen... read more