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Hope Community Credit Union

3.8

About this business

Location details

4 Old River Pl # A, Ste A, Jackson, MS, 39202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8120 reviews
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Noell Anderson's profile image
Noell Anderson 
recommend  Recommended
4 years ago

I am in love with this bank.... the ones in Montgomery Alabama, the customer service is the besttttttttttttttt!!!!!!!! Thank yall 

Business response:

We are so glad to hear that! Thank you for being a member! 

LaTasha King's profile image
LaTasha King 
4 years ago

I hate this bank they are the worst I can't wait to get back to Navy Federal 

Business response:

We're definitely sorry to hear that we haven't met your expectations. If you'd like to send us a private message or email to "info@hopecu.org", we'd definitely like to know more about your experience so we can respond to your concerns. 

Derek Mays's profile image
Derek Mays 
4 years ago

Ive did everything required to get funded by this organization and I’m still being told that my budget and finances are right that I should speak to a professional. Problem is I did and had them help with my financial projections but this morning they still fed me same line of crap. 

Lisa Hacker's profile image
Lisa Hacker 
4 years ago

This place is a joke. Spend an eternity in line at the drive thru trying to make a payment. Most backwards institution ever!!! Go somewhere else if at all possible 

Carol Boyd Andrews's profile image
Carol Boyd Andrews 
4 years ago

WORST mortgage lender EVER! Never meets deadlines. Very poor communication. Rude employees. And NOBODY with any authority will respond. Never again! 

Shatae BamaGirl Hartley-Thomas's profile image
Shatae BamaGirl Hartley-Thomas 
4 years ago

communication could be better 

Kat Walter's profile image
Kat Walter 
4 years ago

jackson tn branch has been closed since april 2020 and March 2020 may 2020 and here it is June 2020 and not even the drive through is open.such a inconvience ! customer service skills is very rude.call an tell them the atm is not working note that's the only way to get to our paychecks and cant get to our money due to being closed and atm is down always get voicemail! I done talked to manager and always been told to drive to Memphis! um people got kids and jobs such a inconvience having to drive to another town when I didn't... read more

April Frost's profile image
April Frost 
recommend  Recommended
5 years ago

I was recently quarantined pending the results of a COVID-19 test. Luckily, I did not have it, but was diagnosed with bilateral pneumonia. While I was still in quarantine, I found out that my office had closed down due to coronavirus with no idea of when we would be able to return to work. I have an auto loan through Hope Credit Union. I called Carrus King at the University Drive branch, explained the situation, and within three business days, he had managed to send me a form allowing me a 60 day furlough on my auto payment ... read more

Business response:

Thanks, April. We know this is s difficult time for a lot of members and businesses we serve. HOPE faces challenges just like everyone else, but we're working hard to do what we can to assist members who have been affected by the Coronavirus. We appreciate you being a member and stay safe! 

April Frost's profile image
April Frost 
recommend  Recommended
5 years ago

Frequently asked questions about Hope Community Credit Union

How is Hope Community Credit Union rated?

Hope Community Credit Union has a 3.8 star rating with 120 reviews. 

When is Hope Community Credit Union open?

Hope Community Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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