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Honda of Hackettstown

4.5

About this business

Rated Best Customer Service in the District by Honda North America! 

Location details

48 US-46, Hackettstown, NJ, 07840, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.51,908 reviews
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Andrew Stuerzel's profile image
Andrew Stuerzel 
9 years ago

Today my wife and I picked up a new CRV-EXL. The experience could not have been better. This was a no stress no anxiety experience. My Product Specialist Paul Semhon had the expertise in all facets of the vehicle we purchased and the patients to go over all the options. The owner Joe Cifalino quoted us a price and stuck to it. This is a new dealership so do yourself a favor and stop by. You will not be disappointed. Thanks for exceptional service, Kathy and Andy 

Business response:

Andrew, thank you for sharing your experience with us! We strive to constantly improve customer service and expedite the car buying process to get you in and back out to begin enjoying your new vehicle! We will pass on your feedback to Paul Semhon and Joe Cifalino. We hope you will enjoy your new CR-V for many years. Have a great day! 

Matthew Rubenacker's profile image
Matthew Rubenacker 
9 years ago
Joshua Hughes's profile image
Joshua Hughes 
9 years ago

Brought my Pilot in for basic service - No pressure, fast turnaround (walk in) and OUTSTANDING price. Cheaper than if I did it myself. Nice job folks! 

Business response:

Joshua thank you for taking time out of your day to at knowledge great customer service. We strive to give customers like you an awesome customer experience and really appreciate your kind words! 

Jen Lindley's profile image
Jen Lindley 
9 years ago

Bad experience- thought much higher of Honda. 

Business response:

Jen, would you please give us a call at (908) 852-6200 ext 401 and let us know how we did not meet your expectations? It would mean a lot to us. We need your feedback to continue to get better. Thanks you. 

Chris Inskeep's profile image
Chris Inskeep 
10 years ago

Great place to buy and service a car. Turned in Pilot and minivan for his and hers Pilots. Roy was awesome. 

Business response:

Thank you Mr. and Mrs. Inskeep! Enjoy them and it's customers like you that help to make Roy awesome! 

Ken Harris's profile image
Ken Harris 
10 years ago

I'm biased but I work with THE greatest car guys and girls in NJ! 

Theresa Gomez's profile image
Theresa Gomez 
10 years ago

I was very happy with Hackettstown Honda. Paul was extremely helpful and answered all of my questions. He took time to inform me about the car I was interested in and made the process go very smoothly. It was below freezing and Paul was very good about braving the cold to see that my car was ready for me. I felt that he went the extra mile to make sure I was comfortable with my car and I really appreciated it! 

Helen Weichel's profile image
Helen Weichel 
10 years ago

Paul Semhon made my experience very pleasant. Paul was very efficient, courteous and helpful. He went the extra mile to get me everything I needed or wanted including a purple Honda FIT! I would definitely come back to Paul again. 

Danielle Rieken's profile image
Danielle Rieken 
10 years ago

So happy with the great service I had from here. They got right to work on my car without an appointment. I am so very grateful to Buddy and Jeff for helping me fix a mistake done by a different service center. 

Business response:

Thank you Danielle! 

Frequently asked questions about Honda of Hackettstown

How is Honda of Hackettstown rated?

Honda of Hackettstown has a 4.5 star rating with 1,908 reviews. 

When is Honda of Hackettstown open?

Honda of Hackettstown is closed now. It will open at 9:00 a.m. 

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