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Rated Best Customer Service in the District by Honda North America!
48 US-46, Hackettstown, NJ, 07840, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Amazing service and very honest employees when it comes to maintenance of my car. Definitely going here when I trade in for a new Honda
Business response:
Hello Dianne, Thank you for the great feedback! Have a happy New Year!
AMAZING! Service, atmosphere, cleanliness, everything & everyone was great. I leased (buying out in the end) my first brand new car. I love my 2016 CR-V LX! My 2002 Durango stopped working on Christmas after damage from a deer got worse, so I needed something quickly. I didn't expect to actually get a car with my credit & little money. I was in & out in about 4 hours on Saturday. These guys pulled through, & I'm beyond thrilled with my experience here. Arthur was the guy who helped me, he was very nice & helpful! Thank you s... read more
Business response:
Thank you for your business and the great review. Everyone at Honda of Hackettstown strive to go above and beyond for every customer. We hope you're enjoying your new CR-V!
A few weeks ago my wife, Heidi, had an accident on the way to work. So in my pre-coffee, just out of bed, state of mind I sent the kids to our neighbor and arrived at the scene with ice. Thankfully she was okay, save the large bump on her head and bruising, and no one else was involved. However, the car did not fare as well as she did. Although we drove it home, our insurance company had determined it was totaled and cut us a check for its value. My wife took some time o...Continue Reading
Wow. I just left here after a recall. Fyi I live right around the corner from honda of denville. I drove 20 mins to come here d so glad I did. Customer service is literally incredible. So kind and friendly. They also washed and vacuumed my car and I can feel the steering and brakes are tighter and they did not say anything to me about it. And my car drives wonderfully. Trully a gem. Thank you!!!!
Stopped in today without an appointment, had heard they were supporters of WNTI. Needed an oil change; was welcomed by Bryan, got tires rotated, safety check, all fluids topped off, van washed and vacuumed ...all for $29.95 and all done in 45 minutes. And oh yes, complimentary refreshments. Thanks Honda of Hackettstown!
Business response:
Dorothy it was OUR pleasure to have you! Thanks for you comments and we'll see you in 3500-5000 miles!
We had the best experience yet with this new dealership in every aspect in terms of the customer service, inventory, sales person (Rafe) and facility. We are very happy with our Honda purchase. Rafe was very patient, professional and informative and I will recommend this dealership and car brand to all of my family and friends.
Unfathomable! The worst! Liars! Incompetent! Just a few words to describe the way that they do business. Beware!
Thank you to Honda of Hackettstown for a great, no hassle, buying experience.
Business response:
Jamie you are welcome! Thank you for allowing us to earn your business!
Honda of Hackettstown has a 4.5 star rating with 1,906 reviews.
Honda of Hackettstown is closed now. It will open at 9:00 a.m.
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