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Honda Cars of McKinney

4.7

About this business

Location details

601 S Central Expy, McKinney, TX, 75070, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.711,674 reviews
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Barbara A Phillips's profile image
Barbara A Phillips 
10 years ago

I had a great experience, they took my car in diagnosed it in no time...piston rings bad... Warranty covered and even the rental covered...no charge love it.... Dropped it off Thursday 730am n picked it up Saturday 330am... This is how car buying should be....In the past , W another dealer ship , I had a really bad experience. ... Thanks Honda of Mckinney 

Jason Dworshak's profile image
Jason Dworshak 
10 years ago

I would like to thank Bill Neckar for the great customer service last week. I had an on going issue and Bill was able to step in and get a resolution within a day. Thanks again to Bill and his staff. 

Mallory Martinez's profile image
Mallory Martinez 
10 years ago

I came here and got a great deal on my car with no help from a salesman who I had to practically beg to go ask his manager for a reduction in price. Thank god my mother taught me how to negotiate. When the manger comes back and gives me the deal I want the salesman decides we no longer deserve his time. I get my car and it's awesome and I love it. Then I go to drive home that night and the headlights are so foggy I have to keep my brights on to get home safely. I come back and ask to get them fixed and the guy argues with me... read more

Business response:

Thank you for taking the time to leave us your feedback. We would like to speak with you at your convenience to learn more about this situation and offer to work with you towards a resolution as your 100% satisfaction is our priority. Most days, we have fresh baked cookies, bottled water and coffee bar with hot chocolate, cappuccino, and lattes available complementary to our quests. Please contact me directly to permit me to look into the situation to see if I can be of service as we take pride in our desire for excellent cu... read more

Jim Krogh's profile image
Jim Krogh 
10 years ago

Not very impressed by my latest required B13 service. When receiving my Pilot to depart the service required light illuminated. Suppose it wasn't reset after the service. Then two days after, when temps drop, I get tire pressure warnings. it has been fine for months, even when colder! Do you actually take air out on a rotation? Now five days later I find a 5-6 inch puddle of oil on my garage floor and the front underside dirty with oil. I'm not a gambler but guessing I could get this sort of quality in several other location... read more

Kristy Evans Seymour's profile image
Kristy Evans Seymour 
10 years ago

You've had my van since 12/30 for oil change, tire rotation, and detail along with checking on minor issues with the voice recognition and audio systems. It is STILL NOT READY (it might be tomorrow) and I'm told that the minor issues I reported might be user error (though multiple people have the same problems I do). Seriously. I bought the van from the dealership partly because of high service ratings. I won't make that mistake ever again. When I reported the issue, no one sat in the car with me so I could show them the pro... read more

Josh Wells's profile image
Josh Wells 
10 years ago

Absolutely terrible. I have never in my life waited two hours for an oil change. 

Terry Miller's profile image
Terry Miller 
10 years ago

Ron T is an awesome service guy. He is trust worthy and very customer oriented. 

Chad Plumlee's profile image
Chad Plumlee 
10 years ago

The best service and friendliest people in the car biz! 

Agasthiyan Chellappan's profile image
Agasthiyan Chellappan 
10 years ago

Service sucks. Came in at 8 AM with an appointment for the airbag recall. Was given an estimated time of 2.5 hrs. After 2.5 hrs, asked the service advisor who goes to shop and comes back and says my car is not done and is next in line. The lounge is ok where they have pc and wifi (from which I am posting this). 

Frequently asked questions about Honda Cars of McKinney

How is Honda Cars of McKinney rated?

Honda Cars of McKinney has a 4.7 star rating with 11,674 reviews. 

When is Honda Cars of McKinney open?

Honda Cars of McKinney is open now. It will close at 9:00 p.m.  

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