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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They where on time the service was excellent and friendly. They were able to solve our problem with one visit.
Business response:
Hello ******thank you for your review. It is wonderful to hear that you had an excellent experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene
We have been using HomeServe for our household repairs plans for half year now. It's A great trustworthy company!
Business response:
Hello ****thank you for your review. It is wonderful to hear that we have your trust and that you have had a good experience with us. Our emergency repair line is available 24/7 should you ever need us. - Eugene
HomeServe did an excellent job putting in a new hot water heater. They were very courteous and professional ,everything was completely done within a half day. They did a beautiful job!??
Business response:
Hello John, thank you for your review. It is wonderful to hear that you had such a good experience with us and the contractor with your water heater replacement. Our emergency repair line is available 24/7 should you ever need us. - Eugene
I think purchasing coverage from Home Serve was the very best thing I have done for my home. I have been a customer for a number of years and have never had to use their services. That is until a month ago, when I had a pipe leak from my bathroom through my ceiling. I called on a Sunday night. They dispatched *********** ********the next morning. Took 2 days but they resolved the issue and Home Serve saw to their payment. Then 3 weeks later I experienced an outside plumbing issue. Again on a Sunday night I called Home Serve,... read more
Business response:
Hello **** ****thank you for your review. It is wonderful to hear that your experience with us and ********** was so good and that they were able to resolve both issues. Our emergency repair line is available 24/7 should you ever need us. - Eugene
I was disappointed with my first two appointments but finally on the third time I was completely satisfied. There was communication with the service person and the job was done professionally.
Business response:
Hello *****thank you for your review. It is wonderful to hear that your issue was resolved and that you had a good experience with the service provider. Our emergency repair line is available 24/7 should you ever need us. - Eugene
Took care of my situation right away even thou nothing was done.
Business response:
Hello ****** thank you for your review. It is wonderful to hear that you had a good experience with us and we were able to get your issue resolved. Our emergency repair line is available 24/7 should you ever need us. - Eugene
I am writing to express my utter disappointment with the extremely limited coverage of the HomeServe sewer insurance plan. Disappointment also with HomeServe’s excuses not to authorize a replacement of our external sewer line as a permanent solution using different exclusion statements in their policy. In in June 2022, and especially December 22, 2022 through May 11, 2023, HomeServe plumbers came five times to perform rudimentary auger removal of roots inside the sewer line in my front yard. Five times repeating the same qui... read more
Business response:
****** thank you for taking the time to share feedback. We would like to speak to you about this to find out more about what happened and see if we can assist. A specialist from the Office of The President has already and will continue to reach out over the coming days. Have a good day! - Eugene
The Sewage Back Up, Turned Out To Be Extremely Complicated And Took Several Hours To Be Cleared. Richard Was Totally Professional And Explained Each Step He Had To Take. He Was Respectful Of My Home, Resolved The Complicated Issue And Was Pleasant Throughout
Business response:
Hello ******thank you for your review. It is wonderful to hear that you had such a great experience with the contractor in getting your sewer back up resolved. Our emergency repair line is available 24/7 should you ever need us. - Eugene
HomeServe is the Best. So Happy I have them. I have Several Contracts with them. Grateful for the piece of mind and reasonable pricing. My water heater broke. HomeServe contacted ***** ********and within 24 hrs I had a new water heater. ***** ********did an excellent job. Thank you to all involved. Highly recommend HomeServe.
Business response:
Hello ******* thank you for your review. It is wonderful to hear that you had such a good experience with us and ***** ********in fixing your water heater issue. Our emergency repair line is available 24/7 should you ever need us. - Eugene
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open on Monday at 8:00 a.m.
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