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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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Rita Y's profile image
Rita Y 
a year ago

Wright Way Plumbing came out to service my hot water heater. The gentleman that came to my home were awesome. They took the time to explain everything to me about what was needed and what they were doing. If I ever have issues again I hope Homeserve will send Wright Way Plumbing out to fix the issue. Great Job!! 

Business response:

Hello ****, thank you for your review. It is wonderful to hear that you had such a great experience with Wright Way Plumbing for your water heater repair. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Steven K's profile image
Steven K 
a year ago

HomeServe has been one of the best investments in protecting my home that I've ever made. Their reps are always polite and professional. They respond quickly and make sure the contractors sent to house complete the work. The contractors used are also professional and courteous. Always completing the work in a safe and efficient manner. 

Business response:

Hello *******thank you for your review. It is wonderful to hear that you had such a great experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Steve E's profile image
Steve E 
a year ago

I really appreciated the service tech was on time and very courteous. He diagnosed the issue and fixed it very efficiently and was very kind to answer any questions I had concerning the problem. I hope he stays with BBB a long time!! 

Business response:

Hello ****** *hank you for your review. It is wonderful to hear that you had such a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Concepcion T's profile image
Concepcion T 
a year ago

Home Serve sent a courteous and knowledgeable contractor who was able to fix the problem immediately. 

Business response:

Hello ***********thank you for your review. It is wonderful to hear that you had such a great experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Nancy M's profile image
Nancy M 
a year ago

I had to wait a few days for my parts because my furnance is over 45 years old ( gravity furnance) but the service was GREAT! 

Business response:

Hello *****, thank you for your review. It is wonderful to hear that you had such a great experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Karen H's profile image
Karen H 
a year ago

Great service!! Always very prompt and send the most professional companies. So glad I have them!! 

Business response:

Hello ****** thank you for your review. It is wonderful to hear that you had such a great experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Sophronia S's profile image
Sophronia S 
a year ago

The Technician Listened To My Concerns And Did Well In Communicating In Details What He Was Doing Every Step Of The Way. He Appear To Very Detail In Check All The Possibilities. He Was Very Kind And Polite. Great Customer Service. 

Business response:

Hello ********** thank you for your review. It is wonderful to hear that you had such a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Mark R's profile image
Mark R 
a year ago

Work was performed in a professional manner. I have used this company in the past and as with previous times, the service was excellent. 

Business response:

Hello *****thank you for your review. It is wonderful to hear that you had such an excellent experience with us and the contractor on multiple occasions. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Diana R's profile image
Diana R 
a year ago

I have had the need to use Home Serve several times. Each time they have been courtesy and find the appropriate company to help me. Never had an issue with the service Home Shield provides. ***** * 

Business response:

Hello ****** thank you for your review. It is wonderful to hear that you had such a good experience with us and the contractor on multiple occasions. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is closed now. It will open on Monday at 8:00 a.m. 

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