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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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Donna T's profile image
Donna T 
a year ago

Every call is answered patiently and helpful and their service representatives are professional and get the job done 

Business response:

Hello ******thank you for your review. It is wonderful to hear that you had a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

DIANE W's profile image
DIANE W 
a year ago

HomeServe was very easy to deal with and responded promptly to schedule the plumbing repair. This is the second time that ************** completed the repair and they were very professional, provided good communication and performed a great job all the way around. Highly Recommend. 

Business response:

Hello ******thank you for your review. It is wonderful to hear that you had a good experience with us and ****** both times they have been out for repairs. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Nita B's profile image
Nita B 
a year ago

I am so glad I have HomeServe, Phil explained what was going on and if it happened again I would be able to fix it myself. He was on time and very professional. This week I was with a group of friends and we were talking about home repairs and to our surprise five of us use HomeServe, the other two looked on the website to see what services they could use and they were going to sign up as well. 

Business response:

Hello ***** thank you for your review and recommendation to your friend group. It is wonderful to hear that you had a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

carol p's profile image
carol p 
a year ago

The plumbers were nice and respectful, the assistant mgr was nice, BUT, I’m not satisfied at all with the “repairs that was done replacing the concrete on my floors. My tub is not level after they removed and installed, their clean up of the dirt in my laundry room should have been better. I can still see dirt , the walls in bath and laundry room need re doing I just had my laundry room painted in march. I’m just noticed this last week. I had sickness in my family and the workers were are of this. I trusted them to do right ... read more

Business response:

*****, thank you for taking the time to share feedback. We would like to speak to you about this to find out more about what happened and see if we can assist. A specialist from the Office of The President will reach out to you in the coming days. Have a good day! - Eugene 

Patricia R's profile image
Patricia R 
a year ago

Rob resolved my issue in a professional and timely manner. He showed me the repaired water line before covering it up. This reassured me it had been repaired properly. 

Business response:

Hello *********thank you for your review. It is wonderful to hear that you had a good experience with us and the contractor for repairing your water line. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Patricia A's profile image
Patricia A 
a year ago

HomeServe dispatched someone the same day and he repaired the problem quickly and professionally and treated my house as his own. Very respectful. Super pleased with HomeServe. 

Business response:

Hello ********* thank you for your review. It is wonderful to hear that you had a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Maria B's profile image
Maria B 
a year ago

Great service from starting with customer service down to tech who came to serve my home awesome Job send the same tech and company *** *** **** **** ***** ******** ***** * 

Business response:

Hello ****** thank you for your review. It is wonderful to hear that you had a great experience with us and Flow Right plumbing. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Maria V's profile image
Maria V 
a year ago

When they said they would be there at such time ..They were there on time and they know what there doing as professional's all we had to do is tell them what they needed to know and the rest was all there's to do there job.. Thank's.. 

Mark C's profile image
Mark C 
a year ago

They have very professional plumbers who help explain what exactly is wrong in layman terms and they are very polite both times they came out to service my plumbing issue. I highly recommend HomeServe over all other warranty places and I have tried. ***** **** ******** *****sounded real good until I tried to use them they gave me the complete runaround leave that company alone . HomeServe stands by their word thank you HomeServe I recommend every home to use this warranty company ASAP! 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is closed now. It will open on Monday at 8:00 a.m. 

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