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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fast help. They sent someone out pretty quickly. The woman on the phone was a great help. The plumbing company they sent ** ******* ********, did an amazing job. Cory Was Efficient, Professional, And Friendly. Him And His Partner Did A Great Job Fixing Our Issue.
Business response:
Hello *******thank you for your review. It is wonderful to hear that you had a good experience with us and Dr S******* Our emergency repair line is available 24/7 should you ever need us. - Eugene
Good service from Anytime not happy that somethings not covered by Premium Plan
Business response:
Hello *******, thank you for your review. It is wonderful to hear that you had a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene
Home serve was extremely responsive, I couldn’t have asked for better customer service. My issue was completely resolved within 4 hours of my first call.
Business response:
Hello ********thank you for your review. It is wonderful to hear that you had a good experience with us and the contractor and that they resolved your issue same day so shortly after calling. Our emergency repair line is available 24/7 should you ever need us. - Eugene
From the first call placed to HomeServe I was impressed and relieved - I don't think I was placed on hold for more than 2 minutes during the entire process. The customer service person was friendly and efficient, and a plumber was at my home that day. Once the plumbers submitted their paperwork, my claim was approved within hours and the work was completed by competent and communicative contractors. Highly recommend for any and all warranties!!
Business response:
Hello *****thank you for your review. It is wonderful to hear that you had a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene
I called Home Serve since my gas boiler stopped working they sent a heating specialist to my house, he took care of problem very quickly, I'm glad I have Home Serve
Business response:
Hello ******** thank you for your review. It is wonderful to hear that you had a good experience with us and the contractor for your heating system. Our emergency repair line is available 24/7 should you ever need us. - Eugene
Not very service they did not do what they said they were going to do they were not honest with me I would not recommended any one to have this insurance
Business response:
****** thank you for taking the time to share feedback. We would like to speak to you about this to find out more about what happened and see if we can assist. A specialist from the Office of The President will reach out to you in the coming days. Have a good day! - Eugene
As I waited for my appointed time for a plumber to arrive , I was pleased at the promptness of the skilled plumber , the professionlism and also the courteousness of the service . What a pleasant surprise in today's time and age
Business response:
Hello ********thank you for your review. It is wonderful to hear that you had a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene
We were pleasantly surprised regarding the service. From the moment we placed our call for assistance to the conclusion involving a visit from a Plumbing service. The person who took our initial call was so kind and professional. We could tell you train your staff well. I don't recall her name but she was very good. The plumber who came out, Tom from **** **** ******** was excellent as well. He took his time and went above and beyond to look at everything we asked him to look at. He addressed all of our concerns and gave his... read more
Business response:
Hello ******* thank you for your review. It is wonderful to hear that you had such a great experience with us and *** **** **** **** *********Our emergency repair line is available 24/7 should you ever need us. - Eugene
HomeServe is a total rip-off. We've had a contract with HomeServe for over 30 years to service our gas boiler. A technician came to our home for a routine yearly check-up. After changing the pilot, he completely shut down the system because soot was in the system (that they maintain every year) and CO2 level was high. No heat on the coldest day of the year. He said he couldn't fix it because it's a union issue and that we need to call a plumber. Are you kidding me? Why do we pay HomeServe? We've already called two plumbers o... read more
Business response:
***********, thank you for taking the time to share feedback about your experience with us during your recent tune up. We see that you worked with a Specialist from the Office of the President recently, to discuss the tune up process and the final assessment. We hate to hear that you were not completely satisfied. - Eugene
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open tomorrow at 8:00 a.m.
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