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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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Jennifer W's profile image
Jennifer W 
a year ago

I had a plumbing problem at my house and called HomeServe to see if my warranty with them would cover it.They put in a repair order right away and I was contacted my ******* ******* *** **r a short time later and they scheduled an appointment with their plumbing technician.Cody came out a couple of days later accessed my problems and immediately went to work.He was very knowledgeable professional courteous and solved my issue quickly. I am glad I have HomeServe and will continue using them! 

Business response:

********* thank you for your feedback. It is wonderful to hear that you had a good experience with us and ************** *** ****Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Teresa G's profile image
Teresa G 
a year ago

My service representative , Clint, was very nice and respectful. He was knowledgeable and made sure that I understood the process. 

Business response:

******* thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Pat S's profile image
Pat S 
a year ago

This is the second time I had to use HomeServe and I am so glad I had them!!! Both my leaks were outside and deep and HomeServe came to my rescue!!! Thank you!!! 

Business response:

**** thank you for your feedback. It is wonderful to hear that you had a good experience with us and our contractors both times you needed us. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

N. R.'s profile image
N. R. 
a year ago

We have been with them for about 5 years and just recently they have started taking triple the amount out of our checking account that we actually owe a month for our payment. We have called and spoken to someone on the phone and even sent email showing the proof of the charges and nothing has been credited back and also no one has tried to contact us about this matter. Now they have charged us yet again this month. We should be getting credits not another charge. These charges were done three separate times in the month of ... read more

Business response:

******* thank you for taking the time to share feedback. We would like to speak to you about this to find out more about what happened and see if we can assist. A specialist from the Office of The President will reach out to you soon. Have a good day! - Eugene 

Brad S's profile image
Brad S 
a year ago

We have had HomeServe for many years. We've used it twice. Both times when our furnace was acting up. Both times it was cold outside. Both times HomeServe had someone at our place within an hour and both times they were very nice, very helpful, very knowledgeable and took care of the issue right away. Those 2 instances have made worth carrying HomeServe. The folks on the other end when you call were both very nice, didn't try and talk me out of things or sell me something, they just listened, and initiated the help we needed... read more

Business response:

***** thank you for your feedback. It is wonderful to hear that you had good experiences with us and our contractors both times you needed us. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Valerie F's profile image
Valerie F 
a year ago

The gentleman that provided service was much appreciated. Such a kind and welcoming personality. Most importantly he got the job done and we're so thankful that you employ people with the knowledge and skills as well to get the task done. Thanks so much! 

Business response:

******** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Beth M's profile image
Beth M 
a year ago

Fast, reliable, helpful, polite, explained what was wrong and how they were going to fix it. Cleaned up behind themselves. They were great! 

Business response:

***** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Cindy C's profile image
Cindy C 
a year ago

********* ********** provided Excellent Service, they were Professional and took the time to explain the problem and current solution. 

Business response:

****** thank you for your feedback. It is wonderful to hear that you had a good experience with us and Southside Excavating. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Tequilla R's profile image
Tequilla R 
a year ago

I Was In Shambles This Day, My Mind Was Running 100 Miles An Hour. Sewer Water Up To My Ankles With No Intentions On Leaving, Until Jeff And Brian Showed Up. Where Do I Begin. The 2 Gentlemen/Plumbers We're "All In"From The Start To Finish. They Are Very Knowledgeable And Showed Passion About My Situation As If It Was Thier Own. Which Made Things Much Better. I Appreciate Asap Plumbing For Y'all Professionalism, Honesty,Great Timing And In Addition For Following Up. Thanks Again For All That Y'all Do. HomeServe you Rock/list... read more

Business response:

********* thank you for your feedback. It is wonderful to hear that you had a good experience with us and Asap Plumbing. Our emergency repair line is available 24/7 should you ever need us. - Eugene 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is open now. It will close at 4:00 p.m.  

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