HomeServe

Shawn W 

on BBB

a year ago

Our heater went down, so we called HomeServe as soon as the problem was realized. Repair businesses were closed, but I know it's best to put the call in as soon as possible to be on the call list early for the next day. The Customer Service Representative with HomeServe listened to our dilemma and got on the job to get us help. We received an email about 20 minutes after from the *** ** *********** ****** ********** ******** *** ***************letting us know that their Technician would be out the next morning between 10:30-... read more

Frank B 

on BBB

a year ago

Mr. Larry Was Very Respectful And Informative. I Appreciate The Time He Took To Fix And Explain The Issue. Great Customer Service And Great Job! Wish I Could Give Him 5 Stars A Million More Times!! Thanks Mr. Larry. Those were the words of my Family tenants. I am the owner of the property and I am the warranty holder. This is my comment now: I was very grateful for the way customer service responded to my request and made fast arrangements to start the job. Then Dispatch kept us involved in the whole appointment process. The... read more

Jennifer R 

on BBB

a year ago

Wow! HomeServe is beyond amazing, they move fast! Their customer service was fast, professional & kind! I highly recommend homeserve, the tech came the same day & fixed the heating issue I had. I am so happy w/the tech's work. 

Denise I 

on BBB

a year ago

I Was Overwhelmed By Kevin’s Positive Attitude And How Knowledgeable He Was. He Was Easy To Talk To, Communication Was Awesome And He Displayed Great Leadership Skills. The Work He Put Forth Was Achieved, Successful And Exceeded My Expectations. I Believe He Is One Of Your High/Top Performers And One Of The Reasons For Your Success. I Believe He Is Setting A High Standard For Others To Follow. I Hope To See His Efforts Continue To Exceed Expectations And I Am Grateful By An Outstanding Job Well Done. Kudos!!! 

Bonda L 

on BBB

a year ago

First I want to say that HomeServe has never let me down! They have the BEST people who answer their phones to schedule service or to handle any billing or service management issues. The company that provided my most recent service was ****** * ******* ***. My review of the person who rpovided service from ****** is as follows: Max Was Thorough And Made Sure That The Issue Was Completely Solved. When A Second Leak Source Became Apparent When He Tested His Work, He Solved That Issue And Ensured That The Problem Was Completely... read more

Kimberly D 

on BBB

a year ago

Excellent! I would recommend HomeServe! They came to my home expeditiously and fixed my issue. It's worth the money! 

Sharon M 

on BBB

a year ago

The service person sent was prompt and she resolved the problem promptly. ******plumbing sent a service person who was very personable and nice. Would request her specifically for any future plumbing problems. 

Renee S 

on BBB

a year ago

I think HomeServe has done right by me. Every time I’ve called with an issue, they are on it immediately. Had A Great Experience The Last Time Someone Was Here. She, ( I don’t remember her name) Was Very Professional And Very Communicative About What The Issues Were And Went Above And Beyond to Make It Rright. Loved Her!! 

Sandra L 

on BBB

a year ago

I really appreciate Home Serve for handling my service request in a timely manner. The technician Mr A*****e was very professional and polite and quickly handle my problem. He triple check his work to make sure everything was alright. THANK YOU HOME SERVE ****** *****