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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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Michael S's profile image
Michael S 
a year ago

We had excellent service from Home Serve . High Tech Electric did a great job solving the issue , he went above and beyond for us !! 

Business response:

******** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor High Tech Electric. - Eugene 

Don C's profile image
Don C 
a year ago

HomeServe connected us with a great plumbing company ** *****who promptly took care of our plumbing problem. Was very satisfied with the great service and level of expertise that the technician provided. Highly recommend this company. 

Business response:

**** thank you for your feedback. It is wonderful to hear that you had a good experience with us and our contractor * *****- Eugene 

Bob H's profile image
Bob H 
a year ago

Had a dishwasher that wasn’t cycling properly. ********* sent Julian out who who diagnosed the problem very quickly. The main computer board had shorted, so a new one was ordered and replaced in short order. He was very quick, professional and knowledgeable. Very pleased with service. 

Business response:

**** thank you for your feedback. It is wonderful to hear that you had a good experience with us and our contractor. - Eugene 

Denice H's profile image
Denice H 
a year ago

Staff Is Easy To Work With From The Office To The Field, 

Business response:

******* thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene 

John B's profile image
John B 
a year ago

Home Serve is the Best! Recently we had a problem with a faulty outlet plug. We called & they immediately( since it was late @ night.) had ******** ******** (early 8am) there to fix the problem! We have various insurance plans with them not just electrical but plumbing indoor & outdoor, water heater etc. They are always fast & efficient to fix the problems. Also the people they work with like ******** ******** are great. 

Business response:

***** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor Morrison Electric. - Eugene 

Larry N's profile image
Larry N 
a year ago

I bought a home in Sept 2023 and was offered HomeServe via my utility provider. Best decision I ever made. I had an issue with the furnace and called the 800 number for HomeServe and the experience was outstanding from the customer service representative over the phone to the company dispatched to my home. Everything was handled quickly and professionally. The tracking of the service provider via GPS map tracking to the follow-up calls. The overall experience was excellent and I would highly recommend HomeServe to any one th... read more

Business response:

****** thank you for your feedback. It is wonderful to hear that you had a good experience with us and our contractor. - Eugene 

Maria T's profile image
Maria T 
a year ago

Ariel And He Training Partner Were Very Professional Nice And Were Very Helpful Explaining My Problem My Home Had. I Definitely Would Recommend Them!! 

Business response:

****** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor. - Eugene 

Brian P's profile image
Brian P 
a year ago

Home Serve sent the ***** ******company to help us with a sewer line emergency. I cannot say enough about how great their service was. They went out of their way, during a winter weather emergency period, to get our home back to functionality. ***** ****** also treated our home with caution - they cleaned up after their work and were super careful about our rooms and possessions. Outstanding! The HomeServe folks were quick to communicate via ‘phone and text. I have had this protection service via direct ******** *** billing ... read more

Business response:

****** thank you for your feedback. It is wonderful to hear that you had a good experience with us and the contractor ***** *******- Eugene 

Kathy W's profile image
Kathy W 
a year ago

We are new to HomeServe. Our previous home was brand new so it didn’t require this type of service, but we’ve seen the company do great things for communities during emergencies and that’s why we selected them. We’ve had both an electrical and plumbing issue (the latter is ongoing) and in both instances, the crews who came into our home were pros. Two suggestions: 1. Apparently there is a reimbursement option. We did not know about it. Ask about it. We ended up having out of pocket expenses when nooone from HomeServe could c... read more

Business response:

****** thank you for your feedback and suggestions. It is wonderful to hear that you had good experiences with us and our contractors both times you needed us. On the reimbursement front if you have questions about it please reach out to us and an agent can go over the specifics for each of your policies, as the options vary by policy. - Eugene 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is closed now. It will open tomorrow at 8:00 a.m. 

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