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Home Paramount Pest Control
- Pest Control
- Forest Hill, MD
About this business
Location details
2011 Rock Spring Rd, Forest Hill, MD, 21050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0 stars!!!!!! Home Paramount is by far the most unprofessional company I know. They lie about the jobs they complete, overcharge and then send you to collections for a bill they agreed I would be refunded for. The Manager in the Fallston office is unresponsive and isn't accountable for his actions. They charged me 650 dollars for bird removal for 5 vents however they only put up one vent and I later found out they never removed the nest which was in my vent dryer. Meanwhile that wasn't the vent I even called about. I had to ... read more
Business response:
Home Paramount charged Ms. C******** in June 2021 for wildlife services and refunded her in July 2021 due to her dissatisfaction with services. No one at Home Paramount was contacted by Legal counsel in this matter. In addition, there is some obvious confusion regarding the balance on her account for pest control services as this was not agreed to, however, in good faith this balance will be removed from her account and collections efforts will be terminated. Thank you.
This business isn't worth the money they have very lazy workers who don't complete there jobs. I'll never use or recommend them ever.
Business response:
Home Paramount is disappointed that Ms. **** was not happy with her service. Per our "Bee Happy" customer satisfaction promise a refund has been processed.
Would give negative stars if I could. Long Read but worth it to save yourself... September 18, 2021: We had phoned to arrange an inspection for a recently discovered yellow jacket problem in the porch ceiling immediately outside our front door. We were advised that an "inspector" would have to first come out to assess the situation. This inspector notified us that the cost of treating the yellow jackets alone would cost $350. When I asked why so much, his frank answer was "supply and demand; this is one of the worst years f... read more
Signed a 1 year contract with them 2 years ago, after the contract expired, they kept showing up and I would tell them the contract expired and I no longer wanted their service. Now there coming when I'm not home ( I guess ) and billing me for their service. I have called when receiving a bill each time and they apologize and say it won't happen again. Going to speak with my attorney next time.
Will never use again. Two day wasted on waiting for them to come treat our home. When you ask them to do something forget it they can not follow directions like don't send the same guy out to your house because he doesn't treat anything. My new deck has bee holes in it because they can not do the job.
Business response:
Home Paramount has spoken to Mrs. **** and addressed her concerns. At this time she has decided to remain a Home Paramount customer for which we are grateful. We are a company that does it's best to provide customer satisfaction. We appreciate the ********
My apartment complex, ******* *********** Columbia, allowed Home Paramount Pest Control to set traps in our ceiling which by law should have been checked daily. A technician from Home Paramount also told me the traps should be closed on Fridays so they are not left open during the weekends. This treatment began on Monday, May 3rd and was supposed to last until Friday, May 14th. Home Paramount did not remove, or close the traps, on Friday May 14th and left them open through the weekend. On the morning of Saturday, May 15th an... read more
My 77 year old mother called this company to address some carpenter ants. They told her she had issues everywhere. It ended up being $3400. I got involved, her son, and they agreed to refund $1584. I was told the refund would be processed, but we still haven't received anything and its going on 3 months. How do we get the refund that they said they processed.
Business response:
The refund was submitted for processing on 12/17/2020 to our 3rd party vendor but in researching this request it was determined that for some reason the process was unsuccessful and Home Paramount was not notified of such. The refund request has been resubmitted as of today. Please wait 24-48 hours for processing. If you have any other concerns please contact our Accounts Receivable Department at 888-888-4663. We deeply apologize for this inconvenience and thank you for your patience.
Home Paramount misrepresented the financial terms for deferred payment. The damage to my walls has not been repaired and they have failed to respond to voice mail messages and only replied to an email. The branch manager maintains his incorrect version of events. I fell for the mice infestation and signed on for mice removal and new insulation. I understand from other reviews that they frequently pull this scam. I'm embarrassed that i fell for their lies. I'm a 69 year old single woman living alone and trust that people will... read more
Business response:
Home Paramount has received this complaint and will review the account information in an effort to amicably address and resolve customer's concerns. Thank you.
They added a $600 pest management plan to my contract when I specifically said NO to the pest management plan. Spent 4 months trying to get the $600 removed b/c when they came out to do the service I said no so i never wanted it and it never happened. Make it go away 4 months in, 5 phone calls to the store and 3 calls to Green Sky they removed that fee. 4 months in i start seeing the same activity that i saw when i called them in the 1st place... an Entomologist came out and said it was post powder beatle and NOT termites at... read more
Business response:
Home Paramount is a reputable company and has been family owned and operated for over 80 years. We take pride in servicing our community and am disappointed in reading this review. Home Paramount corporate will look into this matter further and make contact Ms. *******. Thank you.
Frequently asked questions about Home Paramount Pest Control
How is Home Paramount Pest Control rated?
Home Paramount Pest Control has a 2.2 star rating with 113 reviews.
When is Home Paramount Pest Control open?
Home Paramount Pest Control is open now. It will close at 5:00 p.m.
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