Home Paramount Pest Control

Steve D 

on BBB

a year ago

I always considered Home Paramount a trusted company and have used the through the years, but with this last episode, they won’t get any ore if my business. I signed a termite agreement that had a 3 day cancellation policy. Within 30 minutes of signing the agreement and after the inspector had left , the technician showed up and started installing the traps. The next morning I decided to use my three day cancel the agreement and wanted them to get the traps. They informed e that the product had been installed and the funds w... read more

Linda B 

on BBB

a year ago

I have termite stations in the ground around my house. I came home 08/04 to no paper/contact notice that an inspector would be here. I received an email advising of the visit which is fine, However an inspector was here for 11 minutes to inspect 16 stations. As I was weeding my front flower garden today 08/08 and to my surprise 5 of the stations were still under dirt and mulch. They were not inspected at all. I called the office and was told they would be back tomorrow to reinspect the stations. Please reinterate to your fie... read more

Charlie D 

on BBB

a year ago

I have used Home Paramount Pest Control for years for my termite bating stations. In the last five years, they have never called to schedule the annual inspection. Of course, you must pay upfront and they have no problem sending you a bill. But there is absolutely no follow up. If you don't call, you won't get service. In the last three years after I called to schedule the inspection, there have been problems with the company representative coming out as scheduled, if at all. This year after I paid my bill for the inspection... read more

Amanda N 

on BBB

a year ago

We utilized their services for the first time today in Gastonia, NC. If you have pets please avoid this service at all costs. The tech advised he had been up all night long attending a concert in Atlanta, GA. He could not tell me how long I needed to prevent my cats to post treats exposure. I explained cat behavior and asked him to please avoid gel baits on counter tops. I stepped away for seconds only to come back in the kitchen and find him applying gel baits along counter tops. I had to ask him to remove them, which he ac... read more

Kenneth A 

on BBB

a year ago

Paramount Pest Control are liars and charlatans. They attempt to take advantage of their customers by pretending to find "problems" and "infestations" while there is no such issues. I had this verified separately by two other companies. Never use them and I hope someone that actually falls for their lies sues them. 

Selam H 

on BBB

a year ago

Oh wow, I see other customers have experienced the same thing I experienced. They are truly unprofessional (specifically the Hamilton Branch), lazy, unethical, and more. I do not know even this type of company is even able to exist in the United States, ripping off people promising to do work that they are unable to perform. My contact with them was for bat removal from the attic, attic insulation replacement, and sealing the attic to avoid bats from entering back to the attic. When they replaced the insulation, the dust cov... read more

chris l 

on BBB

a year ago

please do not use this pest control company they are very unprofessional dishonest and lazy they will charge you for services but never complete them. Whenever you call to request that service has not been completed, they will give you the run around by hanging up on you promising to research your complaint but will not call you back. After you keep calling, they will cancel your service and give the reason for cancellation is that you are a bad customer. Only because you wanted them to do your pest control. This company has... read more

William P 

on BBB

a year ago

I recently paid my yearly fee to Paramount which is required before a yearly inspection. Home Paramount contacted me for a date and one was scheduled. I stayed home that whole afternoon and no one showed. I waited a week after, expecting some communication as to why no one came and heard nothing. Previous inspections were always annoying as they were as much a sales pitch for some service (UV lights, etc). I decided that I no longer wanted to do business with this company and called to confirm such. I asked for a refund of m... read more

Mary Jane B 

on BBB

a year ago

4/14/23 Termite Inspector was scheduled to come to my house between 8 am to 11 am, at 10:45 am I was looking out the window the driver was right in front of my house because he got stopped by the school bus once the school bus moved the drive kept driving on by....I called the office and the CSR said that he could not reach the driver and wanted to re-schedule...I told him that I had already taken the day off and wanted to get my appointment taken care of...he said that he would have a supervisor call me back....as of 2:17 p... read more