Home Paramount Pest Control

Leverne L 

on BBB

2 months ago

We feel scammed by Home Paramount. During their quarterly visit, the service person encouraged us to contact their office about resolving the issue of the numerous groundhogs on our property. When we contacted the company, they emphasized their success in capturing these pests. However, after only five days of using cages with marshmallows and cat food (keeping in mind that groundhogs are herbivores), they removed the cages without capturing a single groundhog. Now, they claim they can't read the animals' minds and never gua... read more

Leneah J 

on BBB

2 months ago

This company's technician, ***** ********, was always inefficient. He smiled happily while placing a sprtz of pesticide here and there on each 20 second pest control visit. I didn't report his inefficiency for several months. Once I began having insect problems, I reported it to the apartment building managers. On the next pest control visit after my report to management, he became extremely rude and inappropriate with me. When he kept making mean, snide, increasingly aggressive remarks as he walked around my apartment, I as... read more

Chris S 

on BBB

4 months ago

Please do not hire this company to do encapsulation or dehumidifier work in your crawl space. Ive been in a year plus long ordeal where Ive had to contact the building inspections office and **** to make complaints because what they installed did not keep my humidity levels where they needed to be. They didnt pull any permits either until after I made the complaints. Wasnt installed per county requirements also. The county inspector wrote up a few things that they still need to correct as of April 2024. They finished their w... read more

DH H 

on BBB

9 months ago

I wanted to cancel my contract for a service (skunk traps), by Home Paramount in Manassas. I called within the three business days that the contract stated. They did everything to persuade me to stay with the contract. I told them I wasn't interested in doing this anymore, and to get my money back. It's been a week now and the traps are still in my yard. I called HP again, and all of a sudden, no one is available to talk to me. I know they are avoiding me because they know that I called within the three business days. Please... read more

Mark R 

on BBB

11 months ago

Paid $ 200 for initial start up because they were supposed to do complete and thorough job .The only thing I got was what I will be getting on my quarterly service . They never set bait traps or check and seal entrance points ,never cleared Cobb webs . Service was poor. The stuff they did you could buy at Home Depot and do it yourself self . Buyer beware 

Linda N 

on BBB

a year ago

Home Paramount is the worse company ever. Signed up for a year contract. Paid $900.00 to *** ******** who is allegedly an inspector. He did not inspect 1 inch of my property, just got me to sign a contract and take my $900.00. Then another $105.00 on May 17th for my 30 day followup which never occured. Jerome ****'s came out a few days later and sprayed the parameter of my property and inside. Was supposed to get a 30 day followup from initial signing of contract (April 17) which never occured. Called Paramount because I not... read more

Fredericka L 

on BBB

a year ago

They had a tech Owen ***** saying he checked all my termite traps. but he just pulled up submitted his report, when I went to get the keys to open the back gate he left. An he sign the paperwork saying he inspected the termite traps, but he did not get out the car to check anything I was looking out my window when he was pulling away. So he didn’t check them at all and he sign the work order that he completed the inspection. 

Paula R 

on BBB

a year ago

I contacted this company in Hagerstown and a gentleman came out to give me a estimate and he was very friendly and professional and answered all my questions. I then call the office and spoke with Janet who was also very professional and scheduled my appointment within two days. Two of guys came out to spray and both were great, answered all the questions and said if they need to come back and retreat the outside again to just call the office. Outstanding service, so again Thank you. ***** **** 

Bill C 

on BBB

a year ago

Home Paramount is the worst company. $695 up front and didn’t even dent our problem. No staff, lying salespeople and no performance. Do not use this company!