Home Paramount Pest Control

DH H 

on BBB

8 months ago

I wanted to cancel my contract for a service (skunk traps), by Home Paramount in Manassas. I called within the three business days that the contract stated. They did everything to persuade me to stay with the contract. I told them I wasn't interested in doing this anymore, and to get my money back. It's been a week now and the traps are still in my yard. I called HP again, and all of a sudden, no one is available to talk to me. I know they are avoiding me because they know that I called within the three business days. Please... read more

Mark R 

on BBB

11 months ago

Paid $ 200 for initial start up because they were supposed to do complete and thorough job .The only thing I got was what I will be getting on my quarterly service . They never set bait traps or check and seal entrance points ,never cleared Cobb webs . Service was poor. The stuff they did you could buy at Home Depot and do it yourself self . Buyer beware 

Linda N 

on BBB

a year ago

Home Paramount is the worse company ever. Signed up for a year contract. Paid $900.00 to *** ******** who is allegedly an inspector. He did not inspect 1 inch of my property, just got me to sign a contract and take my $900.00. Then another $105.00 on May 17th for my 30 day followup which never occured. Jerome ****'s came out a few days later and sprayed the parameter of my property and inside. Was supposed to get a 30 day followup from initial signing of contract (April 17) which never occured. Called Paramount because I not... read more

Fredericka L 

on BBB

a year ago

They had a tech Owen ***** saying he checked all my termite traps. but he just pulled up submitted his report, when I went to get the keys to open the back gate he left. An he sign the paperwork saying he inspected the termite traps, but he did not get out the car to check anything I was looking out my window when he was pulling away. So he didn’t check them at all and he sign the work order that he completed the inspection. 

Paula R 

on BBB

a year ago

I contacted this company in Hagerstown and a gentleman came out to give me a estimate and he was very friendly and professional and answered all my questions. I then call the office and spoke with Janet who was also very professional and scheduled my appointment within two days. Two of guys came out to spray and both were great, answered all the questions and said if they need to come back and retreat the outside again to just call the office. Outstanding service, so again Thank you. ***** **** 

Bill C 

on BBB

a year ago

Home Paramount is the worst company. $695 up front and didn’t even dent our problem. No staff, lying salespeople and no performance. Do not use this company! 

Brandy H 

on BBB

a year ago

We’ve had the absolute WORST experience with this company in Wilmington, NC that has been going on since July of 2023 and is still not resolved! I could write a book about the numerous unprofessional, rude, and incompetent service techs we’ve interacted with trying to have work done in our crawlspace. They seem to have so much employee turnover and with every new tech who comes out, we have to start over from scratch. You can never get in touch with anyone; no way to directly call the Wilmington office and they refuse to giv... read more

Caroline H 

on BBB

a year ago

I contacted Paramount in May-June 2023 as they had been the provider for biweekly upkeep of the condo I lived in and thought they would be best to address the issues a tenant had described regarding roaches. The tenant ultimately did not reach out to schedule and when I visited my unit it was clear there was a full blown infestation. Initially Al, the project manager was very responsive and helpful in communicating with my tenant and I was confident when I returned I wouldn't have the same issue. When I returned in September... read more

James C 

on BBB

a year ago

***** ************* was the Pest control company i had. They Closed and turned it over to Home Paramount Pest Control. The last time they come I got a automated call around 6:00 telling me when they are coming. Cant call the office at 6:00pm they are closed. Dont matter if i like the appointment or not they will come. He came and my wife called and told me he was here. I came home and all he did was put out some pellets around the house and he was fixing to leave and charge me for a full service outside. A full service out s... read more