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Hiemstra Optical

4.5

About this business

Specializing in: - Contact Lenses - Optical Goods - Optometrists - Opticians - Sunglasses - Optometry Equipment & Supplies - Optical Goods Repair 

Location details

255 Romence Rd, Portage, MI, 49024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.591 reviews
Select a rating
Jen Whiting's profile image
Jen Whiting 
recommend  Recommended
5 years ago

The customer service is top notch. You will never find a better place in Kalamazoo. 

Christine Ransom's profile image
Christine Ransom 
recommend  Recommended
5 years ago

All the staff at the downtown office are great, but Jennifer is remarkable! She can do magic! 

Marnie Pfau Smith's profile image
Marnie Pfau Smith 
recommend  Recommended
5 years ago

Only great experiences at Hiemstra, Downtown Kalamazoo! The staff is personal and professional. The doctor takes her time and answers ALL of my questions, which I usually have several. Jennifer Downing has always helped me find the perfect pair of glasses at the best value! They are quick and convenient. Couldn’t ask for a better place to go for eye care! 

Kandis Gearhart Whitman's profile image
Kandis Gearhart Whitman 
recommend  Recommended
5 years ago

I was new to wearing glasses and my first pair involved progressive lenses. I tried a pair from a big box store and they were all wrong. Jenny D. saved me! She helped me find the perfect frame and the perfect vision! No adjustment whatsoever in getting used to not only glasses, but a progressive lens. I appreciate the dedication. Thanks to Carrie too. I love the staff and environment. 

Stacey Flores's profile image
Stacey Flores 
recommend  Recommended
5 years ago

I have always struggled to find glasses that I am happy with. With the help of Jennifer and coworkers at the downtown kalamazoo office I leave excited to wear my new glasses. They take the time to make sure I am satisfied and I am very appreciative of their time and patience. 

Alice Blades Witt's profile image
Alice Blades Witt 
recommend  Recommended
5 years ago

The downtown Kalamazoo store is the best because of Jennifer Downing. Great service🤓 

Karen Conner-Beck's profile image
Karen Conner-Beck 
recommend  Recommended
5 years ago

We are a leader in customer service for your eyewear needs! 

Jonathan Fischer's profile image
Jonathan Fischer 
recommend  Recommended
5 years ago

Carrie and crew are always upbeat, positive and crafty about adjusting and fixing my frames. It’s great to be able to do this downtown in a historic building. Thanks. 

Kate Little's profile image
Kate Little 
recommend  Recommended
5 years ago

with minimal mocking, carrie has fixed my (self-busted) glasses time and time again. always a pleasure, always fast and often at no charge. how am i supposed to learn lessons with such above and beyond service? ❤️🤓 

Frequently asked questions about Hiemstra Optical

How is Hiemstra Optical rated?

Hiemstra Optical has a 4.5 star rating with 91 reviews. 

When is Hiemstra Optical open?

Hiemstra Optical is closed now. It will open on Monday at 9:00 a.m. 

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