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Hiemstra Optical

4.5

About this business

Specializing in: - Contact Lenses - Optical Goods - Optometrists - Opticians - Sunglasses - Optometry Equipment & Supplies - Optical Goods Repair 

Location details

255 Romence Rd, Portage, MI, 49024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.591 reviews
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Sierra Glavach's profile image
Sierra Glavach 
7 years ago

Love coming to the Paw Paw location!! Always friendly faces and great customer service, espicially Esther and Mike. Would recommend this this place to anyone looking for eyecare services!! 

Kristi Kusek's profile image
Kristi Kusek 
7 years ago
Scott Lewis's profile image
Scott Lewis 
7 years ago

Very poor customer service and disappointing incomplete exam. 

Tara Kennedy's profile image
Tara Kennedy 
7 years ago

I just called to try to make an appointment with Hiemstra Optical. Their customer service is terrible. The person on the phone was very rude. Just terrible. 

James Biagi's profile image
James Biagi 
7 years ago

Very professional and polite, cost is very affordable. I go to the Paw Paw location, but I have not had nor heard any complaints! Thank you! 

James Millikin's profile image
James Millikin 
7 years ago

Not the best with customer service. Say one thing and do another. Had to make multiple trips because of errors made by the staff, and you have to deal with attitude over the phone when you call. 

Tim Mallett's profile image
Tim Mallett 
8 years ago

I wanted to comment on the service and product that I received at Hiemstra Optical on Romence. My eye exam was thorough and professional then came the hard part. I am terrible at choosing frames and worked with a very patient optician named Toni. She spent a lot of time pulling different frames giving me honest opinions on how they looked on me. I have been so happy with the frames that I ended up with and have had numerous compliments on them. Thank you all for such a great experience. 

Noelle Grulke's profile image
Noelle Grulke 
8 years ago
Donna Fornoff's profile image
Donna Fornoff 
9 years ago

Great Dr, receptionist and rest of staff. I highly recommend Hiemstra Optical. I wouldn't go to any other place. 

Frequently asked questions about Hiemstra Optical

How is Hiemstra Optical rated?

Hiemstra Optical has a 4.5 star rating with 91 reviews. 

When is Hiemstra Optical open?

Hiemstra Optical is closed now. It will open on Monday at 9:00 a.m. 

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