Hertz Car Rental's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz Car Rental

1.3

About this business

Location details

1225 WY-22, Jackson, WY, 83001, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
1.31,831 reviews
Select a rating
Lindsay M's profile image
Lindsay M 
2 years ago

If I could rate 0, I would. We paid $1k for our trip, for a Tahoe or similar, THEY RENTED IT TO SOMEONE ELSE! Were stuck with a traverse, if I wanted something this size, I wouldve driven my Durango and saved myself a grand! This is a million percent ridiculous! They are rude, unprofessional, and disrespectful! We will NEVER rent with hertz again! 

Minnique W's profile image
Minnique W 
2 years ago

The staff have you wait in line for hours 3 people behind the counter and only one working.. I watch all the other rental places customers come in and out with ease and very little hassle.. 30th street should train their employees on smoother faster and friendly service 

Paul G's profile image
Paul G 
2 years ago

The Operations Manager ***** is a Racist to Asians. He disrespected the customer in front of me and refused to help him confirm. Once it was my turn he didn't even offer any help. I have never purchased the gas option before and I completely forgot and refilled before I returned. I paid $55+ for the refuel option and I paid $35 to refill at the pump. I am out $90 to get this little ***** fueled. ***** would not even offer any help or discount cause I am not a white person but a person of Asian descent. I have never encounter... read more

Anthony C's profile image
Anthony C 
2 years ago

The rental agent and I called my bank to process a charge for a rental charge I paid for a service that I did not receive 

Nicole M's profile image
Nicole M 
2 years ago

I have just rented a vehicle from Herz at the San Antonio airport. I did read the rental agreement which does NOT state that the credit card must be a chipped card. I arrived at San Antonio airport and was all prepared with my credit card and license for check in. It was then that I was informed that my credit card was unacceptable because it did not have chip capabilities. The women was initially rude when I explained my card did not have the capability and asked for another card. I only have one credit card and was prepare... read more

Elizabeth B's profile image
Elizabeth B 
2 years ago

Rented car from Hertz for 9 days - Hertz people were helpful and professional - car was fine. Got bill for EZ Pass - which we used for TWO days - was $90 - bill shows $12.99 per day - billed me for the entire length of car rental even though charges for use of EZ Pass were only for two days! RIP off!! 

Richard J T's profile image
Richard J T 
2 years ago

My wife and I are attending a business conference in KC, Missouri which is a significant investment of 3 days and $2,000 with travel and lodging costs. She is traveling to another conference in our personal vehicle and we had reserved a vehicle for me to return home several weeks in advance. With 3 hours before departure we receive a call from the local agent informing us they don’t have any inventory for me. I informed him he can’t just leave me hanging like that and needs to find an alternative. “Sorry” Was all he offered.... read more

Carlos C's profile image
Carlos C 
2 years ago

EL PEOR SERVICIO QUE PUEDES CONSEGUIR PARA LA RENTA DE UN AUTO!El servicio de los empleados de el turno de la maana en el ********************************* es TERRIBLE!!! Tuve que irme en Uber despus de haber hecho mi reservacin Online y perder 1 hora en lnea. NO LO RECOMIENDO! 

Eric M's profile image
Eric M 
2 years ago

Took over two hours to check in and get car. Worst rental service ever. 

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 1.3 star rating with 1,831 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com