This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hertz Car Rental
- Transportation Services
- Jackson, WY
About this business
Location details
1225 WY-22, Jackson, WY, 83001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
I have been scammed by their 3rd party. Thrifty charged me for insurance when I advised I already have insurance! Then I was told by the 3rd party affiliated Car Rental 8, I have to wait to return the car before I can request my money back When I returned the car, I was still rejected my money back! I was told I’d receive 100% insurance money back and ONLY received 50% I would like my remaining 34.99 plus tax and the remaining over the fuel charge!
Wonderful speedy service in East *****. Other companies would make reservations and not have a car for me when I arrived. I called Hertz in the same market area and they had a selection waiting for me.
My insurance company arranged this rental while my car was being repaired. The guy at the shop told me there would be a $50 deposit, when I went in 3 days later to pick it up he said there would be a $200 deposit. When I got home there was a debit on my card for $343. When I got in the car there was a low tire, the windshield was so frosted over when the sun hit you could not even see from the glare. There was only two and a half gallons of fuel in the car which was confirmed by filling it up. The seats look like someone had... read more
I wish I could give zero stars. Worst customer service ever. I reserved a ********************** a couple of months in advance. Called day off to ask if I could pick it up a couple of hours early. Arrived at the airport only to be told all of our minivans were recalled and we couldnt keep them any longer (Im not even sure what this means). When I asked what kind of vehicle Id be getting, she unapologetically told me they had no other vehicle for me. I asked why I want notified and she said that upset management doesnt allow ... read more
The ammount of stars should be the biggest red ***** in the world reader and renter be warned.!The worst of the worst in rental car companies I mean how hard is it to have good customer service it's the worst place and the customer service line is a nightmare and no one in the company is ever helpful clear your day schedule because the place is worse then the dmv if your time is worth money then you will lose a whole day they don't care they don't give a **** about your time you would think they would be adjusted but they hi... read more
Horrible Company. Rented at *** airport location. I accepted the fuel charge and declined the extra insurance as my credit card covers that. during the digital signing process they slipped in the extra charges. at a food stop 2 hours into the 4 hour drive I noticed the extra charges. I immediately called Hertz customer service let them know I did not want the charges. The Hertz rep said this was a franchise location and I have to call the location directly. He did open a case # with the dispute and he also tried to call the ... read more
Absolute **** Over charged me in ****** for a car rented for 3 days. The insurance they added on was almost double, along with the extra day of charges, and they refused to make it right. The customer service was horrible. The charges were not agreed to and they refused to return that over charged day. Never using Hertz again.
I did fill up the tank and left the receipt in the car. However I was charged more than fifty dollars for fuel refilled. I found this totally unacceptable. I specifically told the worker that I filled the tank. HERTZ has not responded to my concerns.
I ADVISE YOU NOT TO RENT FROM HERE. I rented a car from hertz 4/8 , the car was repo from in-front of my house due to my sons severe asthma. The car was towed to jfk location the items in my car was stolen. I went to the location more than 5 times spoke with a manager, supervisor , and Security person name Bobby. Everyone is giving me the run around regarding my stuff and the camera system. The car was towed straight to jfk location. My valuable items are now missing that I’ve been trying to get back for 4 months. This is un... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.3 star rating with 1,830 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com