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Hertz Car Rental
- Transportation Services
- Jackson, WY
About this business
Location details
1225 WY-22, Jackson, WY, 83001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
Reserved & paid for a car 3 months in advance. When we went to pick up vehicle they did not have the size of vehicle we reserved. They tried to stick ** with a little crossover or a truck. Hertz also informed us of a charge of $13.50 per day for additional driver which was my spouse was going to be added to my credit card. When we returned the vehicle on time as per reservation, they informed us that there would be taxes added to the extra charge for an additional driver. So in the beginning the cost was $777. When we picked... read more
Service stinks! Reservations made 11/16 returned vehicle same day but they close ticket out 5days later causing additional charges of $400 along with $200 deposit after vehicle returned and have spoke with 6 representatives over a 4day period along with Supervisor stating monies will be released in 24hrs it's now 72 hrs and when call to complain they make you hold for 2mins while they search for supervisor, purposely drop your call and when call back they said Supervisor will call back it's been over 24hrs then call back the... read more
rented an electric vehicle at the hertz in *********** such a great experience!! i was helped by ******, who was fantastic. he explained everything i needed to know about my EV (since ive never had one), got me a brand new car, and was super friendly the whole time.
Hertz is very unprofessional. I rent through them for ride share. When you call customer service you are on hold for hours. No one comes back on the line to let you know theyre still working on the issue. You have to wait and pray the phone doesnt hang up. They love to transfer you to the wrong departments. This is by far the worst company Ive dealt with
The worst experience of my life with a car rental company. The employees don´t know the company's policies. We called to make sure we could rent a car since we are under 21, have a debit card, and do not have an international license. The guy we spoke to assured us multiple times that there would be no problem with these details and that we could rent a car. He made the reservation for us over the phone, and we booked non-refundable hotels for our planned destinations with the car. Today, when we arrived to pick up the car, ... read more
Key fob died on our rental car. Hertz told me I either need to get it fixed at a local auto parts store or exchange the vehicle at the airport, if I can get it there. No other option for me. Terrible.
We rented a car and our plane flight was changed, we needed an suv because our mom is handicapped. When we called for a later pick up time they said our rental was no longer available they could give us a car. We stated we reserved an suv and we were delayed by 2 hours still said they had no suv for us. We cancelled and reserved through another company. When we got to pick up our car EVERY rental was empty except whom we rented from. I tried to cancel and go back through hertz because and SUV was available unfortunately we w... read more
I rented a car from Hertz in Aruba on 10/1-10/8/23 Reservation ***********. My points were due to expire on 10/20/23. I called Hertz on 10/16/23 & spoke with Isabel. My points had not been added to my account yet. She informed me they have not received the receipt yet so she asked me to forward the receipt to *************************** which I did on the same day 10/16/23. Isabel should have informed me that Aruba Hertz is independently owned & licensee location at that time, but failed to. I would have went to rent a car t... read more
Unreliable, misleading listings of their regular an Uber driver and regular auto rental customers.Staff, including, management, hangs up on customers.Quick to issue rental repossessions, even though communication was kept by Uber drivers.Very poor treatment of Uber drivers was noticed.
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.3 star rating with 1,830 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 7:00 a.m.
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