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Heritage Motor Company

4.5

About this business

Owned and operated in the Virginia Beach area of Virginia.We have over 100 quality pre owned vehicles in our inventory. We pride ourselves on customer service and we are taking the extra strides to make it easier and more affordable for Military and Civilian families to obtain the financing that they deserve. 

Location details

5151 Shore Dr, Virginia Beach, VA, 23455, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5899 reviews
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Sheila Henderson's profile image
Sheila Henderson 
recommend  Recommended
4 years ago

Recently had the pleasure of meeting Rodney Nelson @ Heritage Auto in Virginia Beach. Initially we talked on the phone as I don’t live in Virginia Beach. I was in NYC, and saw a SUV that looked appealing. I made an appointment and went down to see in person. Was impressed immediately with adherence to social distancing, available hand sanitizer and masks at the ready. The car was good, we took a long test ride came back expressed our concerns about the car and pricing. We got a great price, great service and an all inclusive... read more

Business response:

Thank you Sheila! 

Susan Hawkins Underwood's profile image
Susan Hawkins Underwood 
recommend  Recommended
4 years ago

I just bought a car from Heritage Motor Company. Chase Renshaw was absolutely the best. He found the car for me and he walked me through the whole buying process from beginning to end. He was through, knowledgeable and made the whole experience easy. I recommend Heritage Motor Company to everyone who wants a car that is reliable,affordable and just what you want. 

Business response:

Thank you!! 

Porsche Review's profile image
Porsche Review 
4 years ago

STAY AWAY. Deception, Bed Bugs, shady used car dealer tricks, Heritage Motors has it all I purchased a Porsche from them in October and was extremely disappointed in the transaction. I will save you from all the details but below are the serious issues faced in the first day. As a remote buyer in Texas, I informed them I would be driving the car 1200 miles home, and needed to rely on Toni's description of the condition of the car. -Kept my deposit: I provided my credit card to hold the car until the check arrived from my ban... read more

Shari Lee's profile image
Shari Lee 
recommend  Recommended
4 years ago

We had a great experience working woth Rodney. He was helpful, pleasant and wasn't pushy to make a sale. 

Business response:

Thank so so much Shari! 

Andrew Lane Polk's profile image
Andrew Lane Polk 
recommend  Recommended
4 years ago

Rodney Nelson was great. No hassling! 

Business response:

Thank you! 

Tiana Lewis's profile image
Tiana Lewis 
recommend  Recommended
4 years ago

I do not have any recommendations. Heritage motor company has an amazing staff. Rodney was very professional and kind. 

Business response:

Thank you so much ❤️ 

Natalie Gentry's profile image
Natalie Gentry 
recommend  Recommended
4 years ago

Great customer service! Toni made sure we had a smooth process from start to finish. The ladies in the office (AND CY!) we very kind and were great at helping entertain my toddler so I could focus on signing. So far very happy with our purchase. Thanks again! 

Business response:

Thank you 😊!! 

Mandii McMillan's profile image
Mandii McMillan 
4 years ago

I wish I could recommend them, but I just can't. I originally posted a good review, but just a week later things have changed. The car buying experience was great. Staff was friendly and terms were clear. On the test drive the front end was extremely shakey and the check engine light came on. I shouldve known then and there I needed to walk away. They claimed to have read the code and it was for an "oil change" so my purchase was contingent on an oil change and rotors. On the drive home it began to rain so I flipped on the w... read more

Business response:

Mandii I definitely understand the frustration but we have tried calling you to rectify. You had someone call (boyfriend?) and all he did was cuss out my service manager. There are 2 different cam shaft sensors and we replaced the one it told us to replace. Took it for a test drive and had no issue. I understand the light is back with the same code and Austin tried reaching out to schedule you back in to replace the other one. There is no excuse for the oil, that should have been caught. We rely on 3 different state inspecti... read more

Jackie Hill's profile image
Jackie Hill 
recommend  Recommended
4 years ago

I want to THANK Mr.Tyrone 4 all his help and making things happen. He made us feel so welcome and answer all our questions. I got everything I wanted, 3 rows, DVD, sun/moon roof, leather, and most important PRICE... Thanks again 

Frequently asked questions about Heritage Motor Company

How is Heritage Motor Company rated?

Heritage Motor Company has a 4.5 star rating with 899 reviews. 

When is Heritage Motor Company open?

Heritage Motor Company is closed now. It will open tomorrow at 9:00 a.m. 

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