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Heritage Medical Associates

3.4

About this business

CONNECTED 

Location details

222 22nd Ave N, Nashville, TN, 37203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4248 reviews
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Cynde Williams's profile image
Cynde Williams 
5 years ago

very unhappy with the treatment provided at ENT in Franklin. feel like I have been abandoned. They keep saying it will get better.... nope still same infection 3 weeks post surg, given the same antibiotics for the 3rd time. Now they haven't worked the first 2 times, I have no confidence that they will work now. I was told prior to surg that the infection could RECUR within the first 6-8 weeks not that I would have the same infection constantly for the 6-8 weeks! Sorry I ever went there. I really am. Dont believe Dr Huber or ... read more

Doug Carr's profile image
Doug Carr 
recommend  Recommended
5 years ago

a great bunch of physicians that truly care about your well-being. 

Regina Morris Sheppard's profile image
Regina Morris Sheppard 
recommend  Recommended
5 years ago

I have been going to this facility for many years. Dr. Jennifer Carman is the best. Her integrity and knowledge makes a patient feel like family. Her staff especially Leslie is on top of her game at all times. So much appreciation for all they do. 💯💯 

Kemberly Deverell's profile image
Kemberly Deverell 
recommend  Recommended
5 years ago

Great doctors and nurses always helpful and friendly 

Iris J Epperson's profile image
Iris J Epperson 
recommend  Recommended
5 years ago

The professional the doctors and staff have. The quick service.Most of The cleanness of the building 

Meredith Mettetal's profile image
Meredith Mettetal 
recommend  Recommended
5 years ago

All the doctors here are very attentive. I’ve never had trouble getting appointments, which is especially important when I have a sick baby! I use this group for all my medical needs. The new office in Cool Springs is also great. Easy parking and love that all our family’s doctors are in the same building. 

Karin McCord's profile image
Karin McCord 
5 years ago

I love Dr Witherspoon and her MA at the Hermitage office but I had to deal with a front desk person today regarding a bill and she was rude and arrogant. She told me they don't verify coverage (pre-cert) and that it's my job to check with my insurance if something is covered. When she said my insurance was put in wrong, she said mistakes can be made. I get that but not once did she apologize. She also pointed out I might be turned over even though I am on a payment plan and have never missed a payment. She did a good job mak... read more

Business response:

Hi Karin, we are sorry to hear you did not have a positive experience. We appreciate your feedback and take it very seriously. Please provide your contact information in a private message so we can give you a call. Thank you! -Sarah 

Lisa Stafford Alderidge's profile image
Lisa Stafford Alderidge 
5 years ago

I don't have any complaints about the doctors at this practice. My issue today was with the staff. I've had a change in insurance and they were having difficulty verifying coverage. Fair enough. These things happen and usually I'm very understanding. What I didn't like was being told they would still see me today if I agreed to self-pay. Sorry, I'm not doing that when I'm already paying insurance premiums on a plan where I have $0 copay. I also wasn't too keen on being scheduled with a practitioner when my medical issue is m... read more

Business response:

Hi Lisa, we appreciate your feedback and do not take it lightly. Our goal is for every experience with HMA to be a positive one. Please provide your contact information in a private message so we can give you a call. Thank you! -Sarah 

David Vaughn's profile image
David Vaughn 
recommend  Recommended
5 years ago

My Doctor is great and very understanding 

Frequently asked questions about Heritage Medical Associates

How is Heritage Medical Associates rated?

Heritage Medical Associates has a 3.4 star rating with 248 reviews. 

When is Heritage Medical Associates open?

Heritage Medical Associates is closed now. It will open at 8:00 a.m. 

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