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Heritage Medical Associates

3.4

About this business

Location details

222 22nd Ave N, Nashville, TN, 37203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4248 reviews
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Sherman Raines's profile image
Sherman Raines 
recommend  Recommended
8 years ago

Didnt have appointment scheduled.so we have to come back next week. 

Angela Dawn Eckwright's profile image
Angela Dawn Eckwright 
8 years ago

Dr Demirjian seems nice but it's a little ridiculous when you call for a hospital follow up for someone who just got out of the hospital and you tell them something is wrong and he's not acting right and they want to make the appointment for a week from now because they like to wait 7-10 days...what the what. Good job, impressive. I'll just tell him he has to do better until next week. Thank you 

Business response:

Hi Angela, I understand you have now spoken with the office about this issue. I apologize for your frustrations, and we appreciate your feedback. Please let me know if there is anything else we can do to help. Thank you, Lori 

Jennifer Hosmer's profile image
Jennifer Hosmer 
8 years ago
John Maddox's profile image
John Maddox 
8 years ago

Was a patient post brain surgery . The doctor was abrupt and it was clear that I was just another number to get in and out of the building. After recovery, I attempted to make a payment arrangement and my bill was sent to collections. On top of that, they have a "policy" to not accept letters of goodwill to help your credit in the case of massive life altering medical issues, even if you pay your bills. Since obviously the majority of their patients are having MAJOR health issues, think twice about using them if you need to ... read more

Business response:

Hi John, I appreciate your feedback. Please send a message with some details about who you saw and I will make sure someone contacts you to address your concerns. -Lori 

Lizzi Gordon's profile image
Lizzi Gordon 
8 years ago

Extremely rude staff. Dr Wright in gastroenterology is incompetent and will ignore your calls if you disagree on his terrible treatment plans. Will do procedures he does not know how to do and they will have to be repeated frequently with same failed results. Then he'll drop you as a client with no referral. Saint Thomas Medical Partners has been so much better than this place. 

Alex Tino's profile image
Alex Tino 
8 years ago

Will never see dr. Fassler again. She is the most disrespectful doctor I have ever been to. During our appointment with my husband, who has 4 strokes, she decided to ask when I planned on paying my bill, and went on and on the entire appointment was about the bill. When I had every intention of paying the bill once I could call the main office. I called and told them what happened and then today receive a certified letter saying she can no longer serve my husband as a patient. Disrespectful and disgusting. I paid 550 dollars... read more

Business response:

Hi Alex, We take your feedback seriously. Please give us a call at 629-255-3099 to talk with us about your experience. -John 

Jason Henry's profile image
Jason Henry 
9 years ago

I have worked in healthcare for 20 years and 16 as a provider. I see Dr. Mertens and he seems to be a pretty good doctor. However, the office staff is difficult to deal with. Phone calls are not returned. The staff is argumentative, communication is poor, staff not very knowledgeable. I will be looking elsewhere and I surely won't recommend anymore friends, family or patients. 

Kathy Reagan's profile image
Kathy Reagan 
recommend  Recommended
9 years ago
Susan Wills's profile image
Susan Wills 
9 years ago

Dr. Weirum is my Endocrinologist. After years of knowing something "wasn't right", he listened and was able to diagnose me. Always a pleasure going to the office! 

Frequently asked questions about Heritage Medical Associates

How is Heritage Medical Associates rated?

Heritage Medical Associates has a 3.4 star rating with 248 reviews. 

When is Heritage Medical Associates open?

Heritage Medical Associates is open now. It will close at 5:00 p.m. 

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