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Heritage GMC Buick

4.3

About this business

Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas. We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models. We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgeable staff will assist you with a stress free... read more

Location details

930 E Interstate 30, Dallas, TX, 75087, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.3168 reviews
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Mary Edwards's profile image
Mary Edwards 
recommend  Recommended
4 years ago

Friendly, Courteous staff, no run around, they get the job done. And a good friend to Mario. 🙃 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! 

Jay Ivey's profile image
Jay Ivey 
recommend  Recommended
4 years ago

Great customer service !!! A no pressure buying experience. Shawn Waara was awesome and easy to work with and worked well around my schedule. Highly recommend using them. 

Kirk Sparling's profile image
Kirk Sparling 
4 years ago

No experience there. I have not used their services 

Business response:

Hi there, we would like to get some more details about your negative review. Please contact us at (972) 524-7827 when you have an opportunity, and we will be more than happy to try and turn any negative experience you've had with us around. 

Terry Ambrose's profile image
Terry Ambrose 
recommend  Recommended
4 years ago

The most professionals in one dealership 

Business response:

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! 

Jennifer Pemberton Rodriguez's profile image
Jennifer Pemberton Rodriguez 
recommend  Recommended
4 years ago

Awesome Service!!! Go see Jr!! No hours spent at the dealership, great deal and superior service!! We VERY MUCH recommend Heritage GMC!!! 

Business response:

Your satisfaction is important to us, so we want to sincerely thank you for choosing Heritage Buick GMC and we hope to see you again soon! 

Stephen Bostick's profile image
Stephen Bostick 
4 years ago

The purchase of the vehicle went great. But the service department absolutely sucks. I’ve tried multiple times to make an appointment for my first oil change and they are always conveniently booked up. Not happy at all about this issue 

Business response:

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for leaving feedback. Here at Heritage Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (972) 524-7827 to discuss ways we can better serve you in the future. 

Jonathan Terry Hill's profile image
Jonathan Terry Hill 
5 years ago

Expect to make an appointment just for an oil change and more than likely sit there for 2 to 3 hours 

Business response:

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 524-7827. 

Jay Smokedog's profile image
Jay Smokedog 
5 years ago

Poor sales team I guess they see you and think oyeah I can screw this guy don’t shop here waste of time 

Business response:

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (972) 524-7827 so we may assist you in moving forward towards a resolution. 

Amy Stone's profile image
Amy Stone 
5 years ago

worst salesmen I have ever met in my life 

Business response:

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 524-7827 when you have a chance. Thank you, and we look forward to hearing from you. 

Frequently asked questions about Heritage GMC Buick

How is Heritage GMC Buick rated?

Heritage GMC Buick has a 4.3 star rating with 168 reviews. 

When is Heritage GMC Buick open?

Heritage GMC Buick is closed now. It will open on Monday at 8:00 a.m. 

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