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Herb Chambers Toyota of Boston

4.4

About this business

Explore new & used Toyota vehicles at Herb Chambers Toyota of Boston. Call 617-787-1700 and visit our dealership near Cambridge, MA. 

Location details

32 Brighton Ave, Boston, MA, 02134, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.42,347 reviews
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PieceOfChum's profile image
PieceOfChum 
6 years ago

Didn't buy a car from them but they got back to me in a timely manner with the information I requested. Pestered me a little about coming in that day if the car had the options I wanted which is normal but unnecessary. 

Business response:

Thanks for your feedback! Sorry if we seemed to pester you, not our intentions. Regards, Howie Reske, General Manager. 

JJhuynh's profile image
JJhuynh 
6 years ago

They have been very good with responding back promptly. 

Business response:

Thank you for your review! 

kenhookman's profile image
kenhookman 
6 years ago

My salesman was easy going and no very pushy as sales men often are. 

Business response:

Thank you for your feedback! We appreciate it. 

SUVwith6's profile image
SUVwith6 
7 years ago

Replied promptly. Did not buy. 

Business response:

Thank you!! Please keep us in mind for the future! 

Gabriel's profile image
Gabriel 
7 years ago

great people to deal with when for a RAV4 put $500 down one day and next day find that was not the car I was looking for I am looking for a awd,and this one is a fwd they give the money back with no problem and no pressure definitely a place to go back and for everyone. Thank you Herb Chambers,thank you Kevin Chan,Hayley,Brian,manager....... Gabriel 

Business response:

Thank you, Gabriel! Regards, Howie Reske, General Manager 

Rain75's profile image
7 years ago

It was a great buying experience. I got a great deal and drove away very confident that I got exactly what I was looking for. 

Business response:

Thank you for taking the time to share your recent experience! Please let us know if there is anything we may assist you with in the future. Best, Howie Reske, General Manager 

Madinah's profile image
Madinah 
7 years ago

It was a great buying experience. I got a great deal and drove away very confident that I got exactly what I was looking for. 

Business response:

Thank you for taking the time to share your recent experience! Please let us know if there is anything we may assist you with in the future. Best, Howie Reske, General Manager 

Guru5QJS6's profile image
Guru5QJS6 
7 years ago

My overall experience was great! 

Business response:

Thank you for your recommendation! 

Suttie's profile image
7 years ago

The Vehicle was no longer available. They tried showing us other vehicles is stock working on the up sell. We found one we were OK looking at test drove and were not very excited for. So they were going to throw in Certified Pre Owned Status. But that was going to happen regardless but they made it seem like it was a favor to us. The vehicle was more expensive and they would not work with us on the price. I looked on my phone and found another vehicle with similar specs for several thousand cheaper. Still wouldn't budge on t... read more

Business response:

It is certainly disappointing to read your feedback about our Smart Pricing Policy on our used vehicles. Many years ago we adopted the Smart Pricing Policy and have found that our customers appreciate this non-negotiating process. Many of our guests didn’t enjoyed the process of going back and forth and negotiating, and we listened to them, which is why we now offer our Smart Pricing.Each vehicle is shopped online using several websites such as Kelley Blue Book, Cars.com, Edmunds and more to be sure we establish the true val... read more

Frequently asked questions about Herb Chambers Toyota of Boston

How is Herb Chambers Toyota of Boston rated?

Herb Chambers Toyota of Boston has a 4.4 star rating with 2,347 reviews. 

When is Herb Chambers Toyota of Boston open?

Herb Chambers Toyota of Boston is closed now. It will open at 8:30 a.m. 

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