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Hendrick Motors

4.2

About this business

Hendrick Honda Hickory is a new and used Honda dealer serving the greater Hickory area 

Location details

945 US Highway 70, SE, Hickory, NC, 28602, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.2173 reviews
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Seth Pearson's profile image
Seth Pearson 
6 years ago

Very displeased to say the least, I went in as a repeat customer and had a great first experience but this time it was far less that sub par, they tried to pulled a “quick one” on me and thought it wouldn’t be caught... it was very unethical and sneaky and was just down right rude to be honest, my wife and I was once a believer and told everyone how great Hendrick Honda was... not anymore! Watch out for them folks it’s bad news!!! 

Business response:

Hi Seth, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd be willing to provide more feedback, please reach out to our Customer Care Department directly at 828-267-7412 so we can assist you further. Thank you for bringing this to our attention. We hope to hear from you soon. 

Sharon Price Stewart's profile image
Sharon Price Stewart 
recommend  Recommended
6 years ago

We went to Hendrick Honda of Hickory because of a KBB special that was running. We had negative equity on our car and really wanted to trade. Israel was our salesman and he is a fantastic person! Israel went above and beyond to get us into a car. If you want a great experience at this dealership ask for ISRAEL! Thank you so much for your tireless efforts. 

Scott McClellan's profile image
Scott McClellan 
6 years ago

Salesman quoted a price and then reneged on it. Don’t trust them!! 

Business response:

We are disappointed to hear that you did not have a more positive experience with us at Hendrick Honda Hickory. Thank you for bringing this to our attention. We will use your feedback to refine our processes to ensure this issue does not happen again. 

Oletha Rhinehardt's profile image
Oletha Rhinehardt 
recommend  Recommended
6 years ago

I'm happy with my 2017 Accord and with the service I've received since my purchase last year. My salesperson, Kedron, was awesome! I gave my daughter my 2007 Civic and it's still running strong. You can't go wrong with a Honda. 

Business response:

Oletha Rhinehardt, we are so happy to read such a great review about Kedron, Hendrick Honda Hickory and Honda! Please reach out if there's anything additional we can do for you. 

Raven Barron's profile image
Raven Barron 
recommend  Recommended
6 years ago

We had a great experience at Hendrick Honda Hickory. A big thank you to Jeremy Phillips, Vince and Connor for making this a quick and easy process. Thanks for all of your help! 

Business response:

Hi Raven Barron. We're so happy we were able to help you out! Thank you for taking the time to leave us this information about your recent visit. If you need anything else, please reach out. 

Ashanti Jones Banner's profile image
Ashanti Jones Banner 
6 years ago

smart ellect people wanna tell u aint no way u got these many hours and they dont like dark skined people 

Business response:

Hi Ashanti Jones Banner, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to Becky Yoder at 828-267-7474 when you can so we can address this situation directly. 

Shane N Regina Mayberry's profile image
Shane N Regina Mayberry 
recommend  Recommended
6 years ago

Purchased our new Accord Sport from Jerome Brooks. Awesome salesman!! Couldn’t have ask for a better, smoother experience. Love our new ride...Thanks Jerome!! 

Business response:

Shane N Regina Mayberry, thanks for your praise and kind comments about our team. We strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Honda Hickory. Please let us know if there is anything else we can do for you; we are more than happy to help. 

Brenda Townsend's profile image
Brenda Townsend 
recommend  Recommended
6 years ago

phillip rosenbalm and tom bush are awesome car salesmen they go above and beyond to help you and make you feel comfortable the best car buying experience i have ever had 

Business response:

Brenda Townsend, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Honda Hickory! 

Heather Boone Fernández's profile image
Heather Boone Fernández 
recommend  Recommended
6 years ago

Robbie Allison and his service staff went above and beyond to service and inspect my car. I highly recommend HHH to everyone. 

Business response:

Hi Heather Boone Fernández, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! 

Frequently asked questions about Hendrick Motors

How is Hendrick Motors rated?

Hendrick Motors has a 4.2 star rating with 173 reviews. 

When is Hendrick Motors open?

Hendrick Motors is closed now. It will open at 1:00 p.m. 

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