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Heitzman Pink Box Bakery
- Bakeries
- Louisville, KY
About this business
History Established in 1891. The only Heitzman in town that's owned by Charles Heitzman's grandson! Tony carries on with the Heitzman traditional and original formulas that his grandfather and great grandfather perfected years before. Others try to make the product, but just don't have grandpa's touch by their side each and every day! Stop in and see us where, "Being Sweet To You Is Our Business"! Meet the Business Owner Tony O. Business Owner Charles Heitzman's grandson is the owner of the two Heitzman's in town. He grew up... read more
Location details
3333 Bardstown Road, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very upset with the product I received I have called yesterday and was told no manager was available but that someone would call me back but no one has ever called back and the cake I got was sooooo not the $44.95 I paid for it and to top it off this is the 2nd time they messed up a cake but I let the first one slide but not this time and the cake was dry. I would have gotten a better one had I went to Sam's.... Never again will i buy another cake from here. And I have pics to prove how not so $44.95 was worth it for th... read more
Order a Birthday cake for my daughter 06/06. Picked the cake up on 6/7 it was the wrong image. The worker And another employee told me I would get another cake the next day with the correct image and wouldn't have to pay. Instead of another cake the owner gives me a credit for $15.99... And I still had to pay for a cake with the wrong image...They messed up my daughter's 11th Birthday. Every year it's something last year had hair in my cake, year before that it was the wrong cake completely
I ordered a wedding cake from Tony. He was very kind. When my mother in law paid for the cake she was under charged by $25. She was planning on going back the next day and paying the remaining balance. I also ordered a cake for the rehearsal dinner as a surprise for the groom. Linda called the groom and asked him to come pay for the rehearsal dinner, hence ruining the surprise. I called to express my unhappiness. I was not given any sort of apology. I was told that I couldn't be made happy and they would not make any cake fo... read more
The location on Dixie has the rudest staff I received a stale cupcake that definitely should have been discounted I asked for coffee the lady looked at me and says we dont have any my response can you make some! They have messed up a cake I ordered....the staff stands around like its a meet and greet the kindest person in here was an older black lady but Ive noticed she isnt there anymore she was friendly and very interpersonal the rest of the staff should GO or just shut this location down cause they SUCK. If anyone reading... read more
I've gone there most of my life, the cakes are good, :) they have other good things to try
This review will not let me post a picture, maybe I can do it in comments on the page. I ordered petit fours for my daughter's birthday. What I got today was not Petit Fours, it was a sheet cake cut in 24 sort of squares (which were uneven and horribly sloppy). The cake had to be at least three days old, and they were inedible. There were 24, a few were eaten, I think out of politeness. The fact that your store put these out is a disgrace! Also, when I ordered them the woman asked if I wanted roses, I said that roses would b... read more
Was given stale cake. Asked for petit fours with roses on top and was given unevenly cut up sheet cake covered in some sort of terrible icing with green blobs on top (they were nothing like what petit fours are actually supposed to be like). It was like eating bricks. I have never been here before and will never go again.
I now live in southern Illinois, but I used to live within walking distance from Eastland shopping Center at Bardstown Rd. Each and every week from 1961 till I graduated from Fern Creek High School 1969I got off the school bus and then walk to the bakery at Waterson trail. Each week I would, buy a Cinnamon, Cherry, peach, pineapple or Strawberry cucca. During the Summers I spent many a day sitting on the curb by Winn Dixie eating my cucca or Eclairs before I went home for dinner. Luckily I was very skinny that I could eat an... read more
Went to pick up a belly cake for my daughters baby shower and it was more a boob cake for a bachelor's party!!!! #WorstCakeEver
Frequently asked questions about Heitzman Pink Box Bakery
How is Heitzman Pink Box Bakery rated?
Heitzman Pink Box Bakery has a 3.9 star rating with 214 reviews.
When is Heitzman Pink Box Bakery open?
Heitzman Pink Box Bakery is closed now. It will open tomorrow at 9:00 a.m.
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