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Heather Ridge Apartments
- Apartments
- Arlington, TX
About this business
More than just a place to live, Heather Ridge is filled with indulgent amenities and upscale features. Enjoy two sparkling swimming pools, a central location and the best customer service in town. Contact us today!
Location details
2706 Heather Hill Ct, Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Overall my experience living here wasn't bad, and my interactions with staff were good, but when I moved out things turned south. I had purchased a home and made sure to review the procedures with staff there in order to be sure that I followed the proper steps when breaking my lease to avoid any unnecessary fees/ fines. As I followed the steps at each point I was told that I had followed the steps correctly and given proper notification. I was also informed that I would get my deposit back.A week or two after moving out I r... read more
Business response:
<p>As per the signed Lease Agreement, a Break of Lease is allowed with proper notice and payment of Break Lease Fee due before the surrender of keys. Resident gave 60 days notice to vacate on 04/21/2023 to move out by 06/21/23. Resident asked if he could move out earlier, Office stated that they could physically move out whenever resident wanted but however Resident is still rent responsible to the end of their notice to vacate date. The keys were turned in on 04/21/23 to which Office stated again that they are still due ren... read more
?? PLEASE READ BEFORE CONSIDERING LEASING HERE ??Hello, I moved into Villetta in 2022 and have had nothing but problems since move in. Mainly we have been dealing with roaches since the first week we were here. Once we moved into our apartment we started noticing German roaches crawling through poorly maintained kitchen cabinets, oven exhaust fan, refrigerator, and bathroom of our apartment. Our apartment was also very dirty when we initially moved in - base boards had rust color staining on them, floors were not cleaned, si... read more
If you are smart , You WILL walk away FAR away from this place .Please BE SMART!!1. ***** infested!!2.proprty MANAGEMENT lies !3.NO PARKING 4.HOT WATER shut of multiple times a month 5.property smells of weed constantly coming in threw the central heating /cooling system. No solution!6.Drug addicts hangout in laundry rooms and pool and stair ***** every night!Stay far away save your self and family from this unsafe filthy dishonest place please ?? god bless you and your family's!Stay safe and stay away from the Halifax if yo... read more
I don't want to believe that a company can be as terrible as the people managing my community. The attitude and lack of follow-up is discerning. I'm making a complaint to the company owner *********************** who purchased my community July 2021. Since new management, things have gotten worse. Will billing issues, maintenance work orders not being done in a timely manner, paying for a storage locker that hasn't worked in over 8 months, paying for parking when it's not guaranteed someone will not steal your parking, secur... read more
Business response:
We're sorry to hear of your experience at *************. Unfortunately, we can't tie the email address you provided to a current resident in our system. Can you please contact us directly and provide more detailed information, so we can address your concerns immediately - ******************************************* Thanks!
My family moved in August. What a mistake! People partying in the parking lot until 5 in the morning. The ***** problem is serious. It took a week to get a mailbox key. 3 weeks to get a leak in bathroom ceiling repaired. Management appears to be ineffective and brain dead. We are exploring ways to get out of our lease ASAP.
Business response:
We are sorry to hear of the issues you have been experiencing at our property. Our manager will be reaching out to discuss the issues you are having with roaches and ensure the repair to your bathroom ceiling is satisfactory. We are aware of a party that took place this past weekend and are actively investigating to figure out who was involved in order to take action. Thank you for bringing these items to our attention, so we can address them promptly.
Charged my bank account 3 times for admin fees. I didn't move in there! They told my bank it was legal to keep that $200 in fact I have emails from property manager stating it is refundable and they sent my money back!!! They are a disgusting disgrace!! Obviously liars as well! At this point I have filed criminal charges against Western Wealth! It's only $200 but to me that's a lot!
Business response:
We are sorry to see the review you left for our property and our company. Unfortunately, when your application was rejected you became very aggressive with our staff. You did not qualify, paystubs were fake and when we had obtained employment verification, the employer confirmed that you were not employed. You tried to double dip by disputing the payment and have us send you a refund check.
Not a good experience at all when my apartment was flooded they took no accountability after being aware of the issue. I was flooded out three times. The third time was beyond horrific Im a single mother and work from. It was truly inhumane how they handled the situation!
I would give 0 stars if I could. Staff is terrible, and the place is being ran into the ground since this Western Wealth ******************** took over. Pools are gross, always and will leave broken toilets by sidewalks for weeks. This is just a few issues, I could write a novel about this terrible experience. Save yourself and do not rent from their properties.
Business response:
We are sorry to hear of your experience. We see you paid rent in June 2022 and then didn't pay rent in July, August and September which resulted in ** taking action. If there are other issues you would like to address, please let our staff know; however, we work hard to improve the community with ************ and exterior renovations.
Unethical business practices, predatory fees, environmental hazards,Poor landscape, untidy appearance kf building, non gated, outdated plumbing and electrical circuits, terrible grounds.I renew because of my neighbors and community. This company should be financially audited. Increased rental rates, and additional fees, with no major improvements for the apartments Towing is awful, and unnecessary.Trash company.
Business response:
We're sorry to hear you have so many concerns with our apartment community. We understand that you have issue with our amenity fees and your recent renewal increase. Our rent increases and fees are in line with the competition and provide added value to our residents. We see that you have no outstanding service requests and will continue to address any items you bring to our attention. We take pride in our community and do our best to keep it free of trash and address plumbing and electrical issues as they arise. Our landsca... read more
Frequently asked questions about Heather Ridge Apartments
How is Heather Ridge Apartments rated?
Heather Ridge Apartments has a 3.7 star rating with 281 reviews.
When is Heather Ridge Apartments open?
Heather Ridge Apartments is closed now. It will open at 9:00 a.m.
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