Heather Ridge Apartments

David S 

on BBB

a year ago

This is more a matter of principle than anything. **************** is a decent place and overall I am satisfied. One thing I won't tolerate is being enrolled in an automatic billing arrangement without my permission. They have a Rent plus addendum in the lease(3rd party credit service)that I did not sign and was not presented electronically by the landlord. The addendum states verbatim that the above is required to be enrolled automatically. Also, states participation is optional in the addendum. They then start adding the b... read more

Craig W 

on BBB

a year ago

I came into the office 12/20 to look at an apartment and worked with a leasing agent. During the tour of a vacant apartment, I advised I have my own washer and dryer. The leasing agent responded that the current w/d could be removed and $50 would be deducted from the monthly rent. He then showed me the location of apartment which was due to be available end of January. I agreed and we proceeded with securing the apartment by submitting an application which had a $50 fee that I paid for on my debit card. The total was $53.95.... read more

Kevin R 

on BBB

a year ago

DO NOT RENT HERE !!!! The manager ***** is rude and not helpful at all. I lived there from April **** thru June 2023. I had 5 different flood/water leaks over that time period and it took at least 2 1/2 weeks or more to repair the damages. The last water leak in the closet damaged personal property (and this was the second time in the same place), the manager ***** said "there is nothing we can do". There was no offer of compensation or nothing during all of the repairs. The people who have dogs let them s*** everywhere and ... read more

Shaavon G 

on BBB

a year ago

IF I COULD GIVE ZERO I DEFINITELY WOULD.CENTRAL PARK ON ******************* IS THE ABSOLUTE WORST NASTY INFESTATION BREAK INS NASTY PROPERTY NASTY AND VERY RUDE LEASING OFFICE WORKERS. MAINTENANCE STEAL ,THEY NEVER FIX ANYTHING CORRECTLY JUST **** IT TIL IT BREAKS AGAIN VERY FRAUDULENT AND UNPROFESSIONAL I BEEN ASKING FOR DRYER DOOR BATHROOM TUB AND DISHWASHER TO BE FIXED 2MONTHS AGO APRIL 18,2023 STILL NOTHING. BEEN HERE SINCE 2011 I HATE IT HERE NOW DOWNGRADED THESE APTS HAVE BECOME. 

Skylar D 

on BBB

a year ago

The office staff at ******** Apartments in **** gave me wrong information multiple times. When I CALMLY (and I have the email to prove it) tried to work the situation out with the manager who refused to work with me until I filed a complaint through WWC Website, she denied they ever gave me the wrong information which I cannot make up or pull out or thin air. She also refused to work with me via a payment plan and told me I have to wait for the $7000 they are very WRONGFULLY charging me to hit my credit and work it out with ... read more

Lannea J 

on BBB

a year ago

These apartments are worthless they dont fix nothing but alway want you to pay rent I have been here for a year cant take a bath roaches paint peelings roof has a bubble from the storm trash around the complex and no ones does nothing SAVE YOURSELF DONT MOVE HERE 

Charlotte P 

on BBB

a year ago

They charged me $1421 rent ,which was exactly same as my social security on 09/19/2022. 

Chris M 

on BBB

a year ago

they only care about profits and do not care about the tenants at all. they won't take care of any issues you have. they would also try to charge you everywhere they could. 

Steven T. 

on BBB

a year ago

I live at the mod Apts 23rd Ave and ***********************. 5 apts flooded one of them was mine... renters insurance Gave me money to get an air bnb while they worked on my apt... ***** the property manager told me 2 weeks tops I'll be back in my apt. 23 days went by and I called ***** he said he can put me in a studio even though I'm leased in a one bedroom I still took the studio cause it's a roof over my head he never told me that it would cost money but all of sudden I get email for rent ********************************... read more