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Heartland RVs

2.8

About this business

Location details

2831 Dexter Dr, 2831 Dexter Drive, Elkhart, IN, 46514, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
2.8245 reviews
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Jonathan Williams's profile image
Jonathan Williams 
8 years ago

Might as well throw your money away if your going to buy one of these. They are no help when it comes to warranty or the fact of poor construction. My camper had leaked from day one had it back to dealer several times it is still leaking and the dealer also said it was manufacturing issues. Might also add that there was trim and other things when I bought it that was never nailed down or anything. Relatives also have same camper 2 yrs older with same problems. My advice to anyone looking at campers stay away from anything he... read more

Zachariah Sowle's profile image
Zachariah Sowle 
8 years ago

I have my 2015 22lx prowler at camping world where I purchased it brand-new for 18000 and the brakes are shorted somewhere in brake drum. I probably have 200miles on unit as it was parked at a campground right off the new lot. I was told you wouldn't do anything to help with repairs. Your customer service and workmanship on my trailer is very poor and I will not purchase another one from your company again so congratulations you lost a potential new sale over a brake repair that I consider very dangerous. They are appraising... read more

Jack M. Starwalt's profile image
Jack M. Starwalt 
8 years ago

Great place, treated us like a pro. You can park there while they work on it 

Rebah Winchester's profile image
Rebah Winchester 
8 years ago

Buyer beware. They do not fix warranty claims. I've owned my Torque for a year and a half and it's been in the service department way more than I've had it. This time it's been there four months and not looking to get it back anytime soon. Many many issues including mold in the wall from a leak on the awning track. It's a sad day when you purchase something to enjoy family time and end up fighting the manufacturer over their poor quality of work. Never buy Heartland it will be a mistake. 

Rhonda Sloan Hilgadiack's profile image
Rhonda Sloan Hilgadiack 
9 years ago

The guys at the Heartland Retail Service center are awesome. Great service. 

David Dobson's profile image
David Dobson 
9 years ago

You can take down posts detailing negative experiences with Heartland. You can't take them down on other sites. The Air Force, Navy, Army and Marines have a following of 13,671,717 people. This United States Air Force Retired Veteran will have an impact! 

Debbie Woodruff Fodrie's profile image
Debbie Woodruff Fodrie 
9 years ago
Drew G. Hookway's profile image
Drew G. Hookway 
9 years ago
Katrinka Bailey's profile image
Katrinka Bailey 
9 years ago

Heartland has been rude or unresponsive and are refusing to fix warranty work. They're a big company taking advantage of the little people. If your product doesn't work and it's still under warranty then you should fix it!!!!!!! Your a billion dollar company running over the people who made you that way to begin with. 

Frequently asked questions about Heartland RVs

How is Heartland RVs rated?

Heartland RVs has a 2.8 star rating with 245 reviews. 

When is Heartland RVs open?

Heartland RVs is closed now. It will open tomorrow at 8:00 a.m. 

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