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Harte Nissan
- Car Dealers
- Hartford, CT
About this business
Location details
150 Weston St, Hartford, CT, 06120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went to look at a QX30 today. I told the salesman which one I wanted to see, he proceeded to show me one that was $15,000 more. I went for a test drive in the right one. In the middle of me talking, the salesman turned on the radio and tried to find a good station. Guess I was boring him. I didn't buy the car, and the salesman didn't seem to care. I will not be returning to any Harte dealers.
Business response:
Sarah, we value your feedback, as we take criticism seriously. We sincerely apologize about your negative experience and would appreciate the opportunity to speak with you further in more detail. Can you please send us a direct phone number through private message so we can speak with you directly? Thank you.
Great place to shop for a car! High level of professionalism from everyone. From the person that says hello to the door and everyone else you meet. Our sales associate was Levon. No pressure, will work with you and explain every detail of the deal. He will go the extra mile to make it happen. He'll be taking care of you even after you've signed the papers and taken the car out of the lot. I say that people buy from a good salesperson regardless of what they sell. Great experience! I hope that is the same culture when we serv... read more
Business response:
We're so happy to hear about your experience, Kliti! We appreciate the feedback :)
Before closing the deal today, the total lack of communication ( returned calls,emails ) was experienced from a few staff. All calls were from me to them. I told this to the manager, so it won't be a surprise now. Very little negotiation on used cars. Expect to pay near asking price. ( the website click button for "get today's E price" is so they get your contact info. No other "lower" price was given.) If it wasn't for a VERY low mileage car, I would've walked. But....overall, friendly staff. Would I do it again next time? ... read more
Business response:
Hi, Gary, we are sorry to learn you didn't have a 5-star experience with us. We would like the opportunity to earn back your business! Please private message us with your contact information so we can speak with you directly. Thank you!
Business response:
Iwona, we would like to know how we can improve your rating of our dealership. Would you be able to send us a private message with your phone number so we can speak with you? Thank you.
Business response:
Hi Barbara, we take criticism seriously and would like to know how we can improve. Would you be able to send us a private message with your contact information so we can speak with you directly? Thanks!
how do you buy a car on tuesday, come friday to pick it up and they sell your car to someone else? thats what you get in Harte Infinity Hartford
I feel like the staff at infinity is not to friendly ..they don't smile they look mad..the parts guy ask me for my info to get me a pen for a sratch that's was on the car when i purchase it..but he never came back from the back lol I left s.m.h
Business response:
Hi Jorge, we are sorry to learn you had a negative experience. We would like the opportunity to earn back your business. Please private message us with your phone number so that we can give you a call to speak further.
Had 1 sales person he couldn't have the decency to call and inform us he would not be working with us. He would say he would do 1 thing and necer happened. The vehicle had a small dent and told us he would have it taken out wgich he never did. Glad we didnt get stuck working with him. He told the second salesperson that we agreed on a price in that we were just picking up the vehicle that night. That was not the case we never even test drove it until that night. Matt was the second salesperson he was very good. Any questions... read more
Business response:
Hi Tina, we are sorry to hear about this. Please private message our page with your contact info so we can speak further. Thank you.
Frequently asked questions about Harte Nissan
How is Harte Nissan rated?
Harte Nissan has a 3.5 star rating with 79 reviews.
When is Harte Nissan open?
Harte Nissan is open now. It will close at 6:00 p.m.
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